Candida Xoumphonephackdy
Fayetteville
Summary
Results-driven professional with extensive expertise in business analysis and team management, exemplified by leadership as Owner and CEO of Blazin Asian Munchies Food Truck. Consistently improved customer satisfaction and operational performance through strategic profit and loss management. Adept at identifying and capitalizing on market trends to propel business development and achieve sales objectives. Strong background in crafting and executing effective business strategies for sustained growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner - CEO
Blazin Asian Munchies Food Truck
Fayetteville
10.2021 - Current
- Spearheaded business operations and management, focusing on growth and customer satisfaction.
- Conducted business analysis and ensured operational excellence to provide outstanding culinary experiences.
- Prioritized customer service, leading to a loyal customer base and a thriving food truck venture.
- Owner and CEO of Blazin Asian Munchies Food Truck for over four years, focusing on business analysis, customer service, and effective management.
Regional Learning Specialist
National Vision Inc.
Duluth
12.2021 - 06.2022
- Assists in facilitating and evaluating optical training initiatives for retail management and Optometric Technicians.
- Leveraging my prior 25 years experience in Optical and Management, I bring a unique perspective to training, understanding the challenges and nuances of the industry.
- Skilled in business analysis, program development and design, and fostering a culture of continuous learning; ABO and NCLE Certified.
- Passionate about empowering individuals to reach their full potential and achieve both personal and business objectives.
- Experienced Corporate Trainer and Learning & Development Specialist with a strong background in delivering impactful training programs.
General Manager/Licensed Optician/District Training Manager
National Vision Inc.
Fort Myers
05.2017 - 06.2021
- High-Volume Multi-Unit Business Management including coaching and developing top talent within a district of 18 store locations.
- Proven ability to turn under-performing store locations into a profitable location in a short period of time.
- Doctor and host store partner relationships, interpreting P&L statements, inventory control, and driving sales by pursuing outside promotional opportunities.
Specialist, Global People Analytics
Walmart Home Office
Bentonville
03.2016 - 03.2017
- Analyzed large datasets to drive decision-making for Walmart's million-sized workforce, as part of Global People Analytics Team.
- Developed success metrics and KPIs for projects.
- Collaborated with teams such as Modeling, Test & Learn, Measurement, Research, and Data Mining to develop project goals and metrics.
- Utilized SQL to data mine, hygiene, analyze data, and develop actionable, customer friendly dashboards.
- Leveraged Alteryx for automation to optimally deliver datasets into Tableau.
- Developed standardized queries for team use.
Licensed Optician
Sam's Club
Fayetteville
01.2013 - 03.2016
- Sold and dispensed eyeglasses.
- Managed P&L reports and inventory.
- Fostered great relationship with customers to earn repeat business.
- Met daily sales goals.
- Maintained daily inventory management processes.
- Assisted in scheduling.
Consultant
Invision
Fayetteville
01.2014 - 01.2015
- Trained staff in insurance, billing, and accounting.
- Analyzed uncollected debts and implemented collections.
Licensed Optician/Office Manager
Family Eye Care
Fayetteville
06.2012 - 01.2013
- Oversaw doctor credentialing, filing vision insurance, patient billing, appointment scheduling, patient pre-testing, sales dispensing of eyeglasses, contact lens patient training, and sales.
- Collected data and prepared monthly inventory and performance reports.
Licensed Optician/ Contact Lens Technician
The Eye Center
Fayetteville
12.2007 - 03.2012
- Scheduled appointments, and conducted patient pre-testing, topography, sales dispensing of eyeglasses, contact lens patient training, and sales.
- Filed vision insurance.
- Collected data and prepared monthly inventory and performance reports for administrator and doctors.
- Proficient in OfficeMate, MyVision Express and other EMR System.
Education
Bachelor of Business Administration (B.S.B.A.) - Information Systems
University of Arkansas
Fayetteville, AR05.2017
Associate of Science (A.S.) - Science
NorthWest Arkansas Community College
Bentonville, AR01.2015
Associate's degree - Business Administration and Management, General
NorthWest Arkansas Community College
Bentonville, AR01.2015
Associate's degree - Information Systems
NorthWest Arkansas Community College
Bentonville, AR01.2015
Skills
- Business analysis
- Profit and loss management
- Small business operations
- Customer service and support
- Team management
Websites
Certification
- Certified Contact Lens Examiner, NCLE
- State of Arkansas Licensed Optician
- Certified ParaOptometric
- Certified Optician, ABO
- State of Florida Licensed Optician
Timeline
Regional Learning Specialist
National Vision Inc.
12.2021 - 06.2022
Owner - CEO
Blazin Asian Munchies Food Truck
10.2021 - Current
General Manager/Licensed Optician/District Training Manager
National Vision Inc.
05.2017 - 06.2021
Specialist, Global People Analytics
Walmart Home Office
03.2016 - 03.2017
Consultant
Invision
01.2014 - 01.2015
Licensed Optician
Sam's Club
01.2013 - 03.2016
Licensed Optician/Office Manager
Family Eye Care
06.2012 - 01.2013
Licensed Optician/ Contact Lens Technician
The Eye Center
12.2007 - 03.2012
Bachelor of Business Administration (B.S.B.A.) - Information Systems
University of Arkansas
Associate of Science (A.S.) - Science
NorthWest Arkansas Community College
Associate's degree - Business Administration and Management, General
NorthWest Arkansas Community College
Associate's degree - Information Systems
NorthWest Arkansas Community College