Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Candido Rodriguez

Hialeah,FL

Summary

Dynamic sales leader with a proven track record at Behr Paint, adept in CRM proficiency and interpersonal communication. Excelled in enhancing customer relationships and expanding territories, achieving significant sales growth. Skilled in strategic planning and customer service, consistently surpassing targets through innovative strategies and team mentorship.

Overview

10
10
years of professional experience

Work History

Pro Paint Sales Representative

Behr Paint
06.2018 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Exceeded sales targets through effective planning and goal setting.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Increased market penetration with introduction of innovative sales tactics.
  • Built relationships with customers and community to promote long term business growth.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.

Showroom Sales Associate

Lumber Liquidators
06.2017 - 06.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.

Store Manager

PPG Paints
09.2015 - 07.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Hialeah Miami Lakes Senior High
Miami, FL

Skills

  • Customer service
  • Customer relationship
  • Sales expertise
  • Product and service knowledge
  • Sales strategy development
  • Product and service sales
  • Customer retention
  • Negotiation tactics
  • Upselling and cross selling
  • Strategic planning
  • Account management
  • Cold calling
  • Lead prospecting and generating
  • CRM proficiency
  • Lead generation
  • Territory management

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Pro Paint Sales Representative

Behr Paint
06.2018 - Current

Showroom Sales Associate

Lumber Liquidators
06.2017 - 06.2018

Store Manager

PPG Paints
09.2015 - 07.2017

High School Diploma -

Hialeah Miami Lakes Senior High