Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Candie johnson

Rockford,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Customer Advocate

Health Care Service Corporation
Rockford, IL
03.2019 - Current
  • Provided accurate, valid, and complete information to customers in a timely manner.
  • Adhered to all company guidelines when interacting with customers.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Managed incoming calls from customers in a professional manner.

Customer Advocate

Alorica
Rockford, IL
04.2014 - 03.2019
  • Researched customer inquiries to ensure accurate resolution of their issues.

Assistant Deli Manager

Schnucks Grocery Store
Rockford, IL
02.2007 - 04.2014
  • Supervised deli staff, ensuring proper customer service and food safety practices were followed.

Education

GED -

Auburn High
Rockford, IL
03-1986

Skills

  • Billing inquiry resolution
  • Resolving conflicts
  • Educating customers
  • Inventory Control
  • Data entry skills
  • Customer services
  • Document review skills
  • Complaint Handling
  • Customer research

References

References available upon request.

Timeline

Customer Advocate

Health Care Service Corporation
03.2019 - Current

Customer Advocate

Alorica
04.2014 - 03.2019

Assistant Deli Manager

Schnucks Grocery Store
02.2007 - 04.2014

GED -

Auburn High

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Candie johnson