Candie Nayes
Glencoe,MN
Summary
Business professional with 20 plus years of varied executive administrative support, project management, marketing, training, scheduling, HR, payroll, healthcare administration, and customer service experience. Authorized to work in the US for any employer
Overview
3
3
years of professional experience
Work History
Implementation and Training Manager
Healthcare Academy
05.2023 - Current
- Frontline superior customer service support on the phone, through email and help desk support
- Construct and execute efficient implementation and training plans for new LMS customers
- Collaborating with internal and external IT teams to develop new LMS system
- Spearhead several projects including reviewing, consolidating and updating documentation, reports and training materials
Scheduling Manager/Executive Assistant
Gentle Dentistry
11.2021 - 05.2023
- Managed clinical staff and temp working schedules for 11 dental clinics
- Payroll for 120+ employee, HR Duties, and Benefits Administration
- Assisted CEO, COO and COS with communications, presentations, company events, website updates, reputation management and ad hoc projects
- Learned new systems: Paychex, EASE, Alerus for COBRA, DENTRIX
Executive Support Experience
Varied Companies
- Executive Assistant - UCare
- Senior Administrative Assistant - North Memorial
- Executive Administrator - Open Cities Health Center
- Center Manager - STEM Builders
- Senior Administrative Assistant - Supervalu, Inc.
- Service Area Assistant - Meritcare Health Systems
Marketing and Project Management Experience
Supervalu, Inc
- Consumer Marketing Coordinator
- LOGIX Specialist
Education
Master’s of Science - Strategic Marketing
Bellevue University
Bellevue, NEBachelor‘s of Science - Business Management
Rasmussen University
Fargo, NDAssociate of Applied Science - Executive Administration in Medical
AAKER'S COLLEGE
Fargo, ND2004
Skills
- Project Management
- Business Analysis
- Strategic Planning
- Customer Satisfaction
- Client Relationships
- Business Correspondence
- Customer Communication
- Human Resources
- Benefits Administration
- Employee Orientation
- Weekly Payroll
- Recruiting
- Office Management
- Executive Support
- Executive Calendars
- Executive Travel
- End-User Support
- Staff Training
- Staff Meetings
- Event Planning
- Budgeting
- Market Research
- Branding
Tech
- Microsoft Office and Teams
- Google Docs
- Paychex
- Gusto
- Jira
- Insightly
- Calendly
- ZOOM
- Zultys
Timeline
Implementation and Training Manager
Healthcare Academy
05.2023 - Current
Scheduling Manager/Executive Assistant
Gentle Dentistry
11.2021 - 05.2023
Executive Support Experience
Varied Companies
Marketing and Project Management Experience
Supervalu, Inc
Master’s of Science - Strategic Marketing
Bellevue University
Bachelor‘s of Science - Business Management
Rasmussen University
Associate of Applied Science - Executive Administration in Medical
AAKER'S COLLEGE
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