Candies Steele
Madison,AL
Summary
Dynamic and detail-oriented professional with a proven track record at Continuing RX Pharmacy, excelling in timely medical deliveries and compliance with safety protocols. Skilled in route planning and maintaining confidentiality, I enhance operational efficiency while delivering exceptional service. Committed to upholding HIPAA standards and ensuring accurate documentation in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Medical Courier
Continue RX
Huntsville Al
05.2023 - Current
- Coordinated timely deliveries of medical supplies and specimens to healthcare facilities.
- Maintained compliance with safety protocols and regulations for handling sensitive materials.
- Streamlined routing processes to enhance delivery efficiency and reduce transit times.
- Managed documentation for tracking deliveries, ensuring accuracy in records and reporting.
- Collaborated with healthcare professionals to address urgent delivery needs and resolve issues promptly.
Receptionist
Willamson Family Medicine Center
Nashville, TN
02.2020 - 06.2023
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained accurate records of incoming calls and messages, enhancing communication flow.
- Assisted clients with inquiries, delivering exceptional customer service and support.
- Coordinated office supplies inventory, streamlining procurement and reducing costs.
Prior Authorization Specialist
Alorica
Huntsville Al
10.2018 - 02.2020
- Utilized electronic health record systems to track and manage authorization workflows.
- Communicated effectively with patients regarding authorization status and requirements.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
Education
Associate of Science -
Oakwood University
Huntsville, ALSkills
- Attention to confidentiality
- Handling pharmaceutical materials
- Route planning
- Clean driving record
- HIPAA compliance
- Delivering medical records
- Safe driving
- Package pickup and delivery
- Valid Driver's license
Timeline
Medical Courier
Continue RX
05.2023 - Current
Receptionist
Willamson Family Medicine Center
02.2020 - 06.2023
Prior Authorization Specialist
Alorica
10.2018 - 02.2020
Associate of Science -
Oakwood University