NED MARTIN
COURIER
INDPLS,IN
Summary
Dedicated Medical Courier with a proven track record at Versiti Blood Center of Indiana, excelling in HIPAA compliance and route optimization. Recognized for enhancing customer satisfaction through effective communication and timely deliveries. Skilled in handling sensitive medical materials while maintaining a clean driving record and demonstrating exceptional attention to detail.
Overview
5
5
years of professional experience
Work History
Medical Courier
Versiti Blood Center of INDIANA
09.2020 - 08.2025
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received using [Software].
Education
High School Diploma -
Crispus Attucks
INDPLS IND06-1964
Skills
- Attention to confidentiality
- Clean driving record
- Route planning
- Handling pharmaceutical materials
- Excellent driving skills
- Licensed driver in [state]
- HIPAA compliance
- Punctuality
- Valid Driver's license
- Delivering medical records
- Safe driving
- Vehicle maintenance
- Building physician relationships
- Medical terminology
- Efficient navigation
- Confidentiality
- Processing samples
- Delivering time-sensitive specimens
- Pickup of patient documentation
- Coordinating efficient routes
- Package pickup and delivery
- Vehicle loading
- Local routes
- Sorting
- Clerical support
- Heavy lifting
- Documentation
- Returns pickup
- Dispatch
- Item tracking
- Handheld scanning devices
- Item sorting
- Issue escalation
- Payment collection
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Package handling
- Multitasking
- Multitasking ability
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Flexibility
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Customer interaction
- Relationship building
- Safety procedures
- Defensive driving
- Documentation skills
- Vehicle inspection
- Team building
- Basic math skills
- Task prioritization
- Route navigation
- Self motivation
- Interpersonal skills
- Deadline management
- Conflict resolution
- Analytical thinking
- Goal setting
- Professionalism
- Interpersonal communication
- Record keeping
- Time management abilities
- Continuous improvement
- Physical stamina
- Inventory management
- Adaptability
- Written communication
- Crisis management
- Professional demeanor
- Problem-solving aptitude
- Stress management
- Route optimization
- Delivery scheduling
- Order verification
- Analytical skills
- Manual dexterity
- Secure loads
- Communication skills
- First aid skills
- Inspect vehicles
- Prioritization skills
- Delivery and pickup
- Proof of delivery
Timeline
Medical Courier
Versiti Blood Center of INDIANA
09.2020 - 08.2025
High School Diploma -
Crispus Attucks
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