Candis Kaaiwela
Lakewood
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Producer/Account Manager
STATE FARM INSURANCE-FINANCIAL SERVICES AGCY
01.2025 - Current
- Develop and maintain relationships with clients
- Implement marketing strategies to generate insurance sales
- Negotiate and process insurance policies
- Promote the sale of insurance products
- Research and analyze customer needs and suggest suitable insurance coverage
- Provide exceptional customer service
- Digital marketing director
- Collaborate with internal teams to ensure client satisfaction
- Help customers with filing claims
- Manage client accounts efficiently and effectively
- Notarize legal documents for customers
- Signed Agent draft authority claim checks to customers
- Coordinate with underwriting & claim adjusters to resolve customer issues
Owner/Director of Operations
Third Dimension Salon
05.2014 - 11.2024
- Oversaw salon operations, ensuring smooth daily functioning
- Trained and mentored stylists to enhance their skills and performance
- Managed payroll processing and handled all employee paperwork efficiently
- Addressed customer complaints and inquiries with a focus on resolving issues effectively
- Conducted interviews for potential employees to assess their fit for the team
- Ensured adherence to company policies, procedures, and safety standards for office cleanliness and equipment maintenance
Education
Cosmetology Licensed 2014 - Cosmetology
Salon Summit Academy
Tacoma, WAHigh school diploma - undefined
Yelm high school
Yelm, WA06.2007
Skills
- Communication skills
- Customer service
- Computer literacy
- Time management
- Microsoft office
- Documentation review
- Leadership
- Guest services
- Regulatory compliance
- Policy analysis
Certification
- Licensed insurance producer property & casualty
- Licensed public notery for Washington state
- Licensed cosmetologist
- Certified in Agent Draft authority
Timeline
Producer/Account Manager
STATE FARM INSURANCE-FINANCIAL SERVICES AGCY
01.2025 - Current
Owner/Director of Operations
Third Dimension Salon
05.2014 - 11.2024
High school diploma - undefined
Yelm high school
Cosmetology Licensed 2014 - Cosmetology
Salon Summit Academy