Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candis Kinser

Oviedo

Summary

Experienced medical receptionist specializing in HIPAA compliance and patient scheduling at AdventHealth. Skilled in insurance verification and improving office efficiency through effective communication and problem-solving. Proficient in medical administrative tasks with a strong focus on patient relations and procedural adherence. Capable of independently addressing common inquiries and concerns.

Overview

13
13
years of professional experience

Work History

Medical Receptionist

AdventHealth
Orlando
06.2021 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.

Temperature Screener

AdventHealth
Orlando
11.2020 - 06.2021
  • Disinfected tools, equipment and surfaces between patients.
  • Completed necessary reports and documentation on time and to specifications.
  • Inspected equipment for defects and completed basic repairs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Provided COVID-19 FAQs and educational material to patrons and employees.
  • Inventoried and ordered medical and office supplies.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.

Photo Imaging Coordinator

Walt Disney World Resort
Lake Buena Vista
10.2012 - 10.2020
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Photographed high-quality images for various print and digital projects.
  • Changed camera lenses and made small light adjustments.
  • Kept photography equipment available, clean and working.
  • Tracked inventory for photo products and equipment.

Education

Certificate - Medical Billing And Coding

University of Central Florida
Orlando, FL
08.2018

High School Diploma -

Lake Howell High School
Winter Park, FL
05.2005

Skills

  • Office supplies management
  • Telephone answering
  • Team collaboration
  • Appointment scheduling
  • Patient referrals
  • Co-payment processing
  • Computer proficiency
  • Telephone etiquette
  • Insurance verification
  • Front desk operations
  • HIPAA compliance
  • Medical billing and coding
  • Electronic medical records
  • Office administration
  • Customer service excellence
  • Appointment coordination
  • Time management skills
  • Effective communication strategies
  • Problem solving abilities
  • Epic systems expertise
  • Health insurance processing

Timeline

Medical Receptionist

AdventHealth
06.2021 - Current

Temperature Screener

AdventHealth
11.2020 - 06.2021

Photo Imaging Coordinator

Walt Disney World Resort
10.2012 - 10.2020

Certificate - Medical Billing And Coding

University of Central Florida

High School Diploma -

Lake Howell High School

Similar Profiles

CREATE PROFILE