Candis Smith
Sacramento,CA
Summary
As a newly certified QuickBooks Online user, I am eager to apply my knowledge of bookkeeping, financial reporting, and reconciliation to support businesses in managing their finances. While I’m looking to gain hands-on experience, my certification provides a solid foundation in QuickBooks, and I am eager to contribute to a team by helping streamline financial processes. I’m motivated to learn and grow in a real-world bookkeeping role, offering reliable, detail-oriented support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mail Courier
FedEx
Sacramento, CA
09.2021 - 05.2024
- Received and sorted mail into appropriate categories for delivery.
- Maintained a reliable vehicle to transport mail and packages in an efficient manner.
- Delivered packages to designated locations on time.
- Inspected vehicles for mechanical items and safety issues daily.
- Reported any incidents or accidents to supervisors immediately.
- Collaborated with colleagues to ensure timely completion of routes.
- Tracked all deliveries using computer systems and GPS navigation devices.
- Followed safety protocols while driving company vehicle at all times.
Seasonal Chat Specialist
Gap Inc
Sacramento, CA
10.2020 - 08.2021
- Provided technical support to customers via chat and email, responding to inquiries and resolving issues in a timely manner.
- Assisted customers with product orders and billing inquiries, providing accurate information and following up on customer requests.
- Responded to customer complaints and escalated complex cases to management as needed.
- Maintained detailed records of customer interactions, updating account information as necessary.
Store Manager
SUBWAY®Restaurants
Rio Linda, CA
05.2018 - 09.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
Education
High School Diploma -
Rio Linda High School/Keema
Rio Linda, CA05-2016
Skills
- Bookkeeping
- QuickBooks Online
- Financial Reporting
- Accounts Payable and Receivable
- Bank Reconciliation
- Financial Statements
- Confidentiality
- Working independently
- Problem-solving
- Team collaboration
- Decision-making
- Attention to detail
- Adaptability
- Critical thinking
- Self-Awareness
- Motivation & Drive
Certification
- Current QuickBooks Online Certification Level 1
- Current QuickBooks Online Certification Level 2
- Current certification for QuickBooks Payroll
Timeline
Mail Courier
FedEx
09.2021 - 05.2024
Seasonal Chat Specialist
Gap Inc
10.2020 - 08.2021
Store Manager
SUBWAY®Restaurants
05.2018 - 09.2020
- Current QuickBooks Online Certification Level 1
- Current QuickBooks Online Certification Level 2
- Current certification for QuickBooks Payroll
High School Diploma -
Rio Linda High School/Keema
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