CANDISE CHEATHAM
Taylorsville,KY
Summary
Highly motivated employee who would like to find a challenging position where I can share my talents and abilities with a company that can truly appreciate my work ethic. I have a high energy personality, outgoing, self-starter, team player or can work well independently to get the job completed. I have worked in Customer Service, Sales, and In-Home care for the elderly for many years and enjoy it tremendously. Always ready and willing to help with what others need. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
28
28
years of professional experience
Work History
Cleaning Service
Self
, KY IN
01.2010 - Current
- I started my own small business taking on a few house cleaning jobs for various people and businesses as needed
- Have some regular customers but also one-time jobs as needed.
- Maintained records of completed tasks.
- Investigated unusual odors or stains in order to determine the best course of action for removal or remediation.
- Resolved customer complaints quickly and efficiently.
- Maintained customer records and updated them as necessary.
- Identified areas for improvement within existing processes and procedures.
MOM
Self
01.1997 - Current
- I chose to be a stay-at-home mom as much as possible after my children were born.
- I feel that being a parent is one of the most important jobs a person can ever have, and by staying at home, I feel that I have invested in the future of my kids and enriched my life tremendously.
- I have held jobs along the way, but I have also taken periods off from work to focus on the needs of my family.
Key Carrier/Shift Leader
Dollar General
Taylorsville, KY
03.2023 - 07.2024
- Replenished merchandise on shelves according to planogram specifications.
- Provided excellent customer service to ensure customer satisfaction.
- Identified theft attempts or suspicious behavior in accordance with company policies.
- Maintained accurate cash drawer by counting cash, checks and credit cards.
- Sorted incoming shipments for accuracy prior to stocking shelves.
- Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
- Supervised bank deposits and security procedures to support store opening and closing.
- Protect store assets by assisting with audits, routine cycle counts, and physical inventory.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Greeted customers, provided assistance and answered inquiries.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
Manager
BRIAR RIDGE GENERAL STORE
01.2020 - 01.2022
- Worked stocking and selling merchandise, gas, food
- Cooking food during shifts for Breakfast, Lunch and Dinner and requested orders
- Regular cleaning in kitchen, cleaning fryers, slicers, restocked as needed
- Helped with special planned events to target more customers to the store.
- Maintained cleanliness of sales floor, stockroom and checkout area.
- Maintained accurate records of all activities related to special events including contracts, invoices, receipts and attendance lists.
- Managed event budgets, ensuring all events were delivered within financial constraints.
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
Merchandise Sales Manager
FAME AND MARTIN ENTERPRISES INC.
01.2009 - 01.2022
- Sold merchandise at fast-paced events such as concerts, festivals, and events.
- Met with Merchandisers and set up marketing displays.
- Complete paperwork for companies and event buildings.
- Traveled to other cities to sell in various arenas through several states.
- Team lead, and ran the booth from start to closing of the show.
- Worked as part of the audit team at every show.
- Resolved customer complaints professionally and efficiently.
- Developed relationships with vendors and merchandisers to ensure timely delivery of products.
- Assisted in setting up promotional events within the store.
- Communicated and built positive working relationships with store management and team members to foster an atmosphere conducive to productivity.
- Collaborated with marketing team on advertising campaigns to promote merchandise sales.
- Identified potential issues that could impact profitability or customer satisfaction.
- Adhered to all safety regulations while driving and loading and unloading products.
- Adhered to all applicable road regulations while driving long distances.
- Transported riders to designated stops according to pre-determined schedules.
- Picked up clients from specific locations to transport and drop off at destinations.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Education
GED -
Sullivan University
Louisville, KYSkills
- Complaint Handling
- Quality Control
- Customer Service
- Multitasking and Organization
- Customer Relationship Management
- Strong Work Ethic
- Team Collaboration
- Customer consulting
- Conflict Resolution
- Listening Skills
- Attention to Detail
- Records Maintenance
- Handling Customer Complaints
- Independent
- Invoice Preparation
- Patience and Persistence
- Cash counting
- Client safety and first aid
- Dementia Care
- Housekeeping
- Compassionate Caregiving
- Recreational Activities
- Patient assistance
Timeline
Key Carrier/Shift Leader
Dollar General
03.2023 - 07.2024
Manager
BRIAR RIDGE GENERAL STORE
01.2020 - 01.2022
Cleaning Service
Self
01.2010 - Current
Merchandise Sales Manager
FAME AND MARTIN ENTERPRISES INC.
01.2009 - 01.2022
MOM
Self
01.1997 - Current
GED -
Sullivan University
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