Personable and reliable, with solid understanding of customer service. Willingness to learn new techniques quickly. Aiming to deliver efficient and high-quality service to contribute positively to team performance.
Overview
14
14
years of professional experience
Work History
Cleaning Service
Self-employeed
05.2014 - Current
Effective communication and scheduling.
Organizational skills
Courteous assistance during all interactions with clients.
Sign Language Interpreter
Northeast Career Planning
10.2013 - 06.2014
Provided interpretation services for deaf and hard of hearing individuals.
Facilitated communication between deaf or hard of hearing individuals and hearing clients.
Attended training programs to improve professional knowledge and interpretation skills. Attended Foundations 1 & 2 workshop with Betty Colonomos
Waitress
99 Restaurant & Pub
01.2011 - 01.2014
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.