Candra Williams
Miami Gardens,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant
Flawless Printing
Miami Gardens, FL
08.2023 - Current
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Used scheduling software to delegate resources and manage calendars.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Assisted organizational efforts by filing, entering data and answering phones.
Retail Sales Associate
Harley Davidson South
11.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Customer Care Representative
American Airlines
09.2022 - 11.2022
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Jewelry Sales Associate
Kay Jewelers
08.2022 - 09.2022
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Package Handler
Doral UPS Distribution Warehouse
03.2022 - 06.2022
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Stored and secured packages in designated areas to prevent damage and theft.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Hard Rock Live Greeter
Seminole Hard Rock Casino
10.2019 - 04.2022
- Fielded customer complaints and notified managers.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Monitored customer activity to maintain safe and secure environments.
- Retained knowledge of promotions, products and services for informative customer advice.
Promotional Representative
Seminole Hard Rock Casino
04.2021 - 08.2021
- Coordinated and participated in promotional activities and trade shows.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Identified potential marketing opportunities to increase brand awareness.
Education
High School Diploma -
Dillard High School
2501 NW 11th ST, Fort Lauderdale 3331106.2017
Skills
- Clerical Support
- Customer Communication
- Time Management
- Meticulous Attention to Detail
- Filing and Data Archiving
- File Management
- Collecting Information
- Proficient With Microsoft Excel
- Spreadsheet Management
- Strong Problem Solver
- Excellent Communication Skills
- Data Entry
- Resourceful
- Invoice Processing
Certification
Notary Public, Florida valid until 2027
Timeline
Assistant
Flawless Printing
08.2023 - Current
Retail Sales Associate
Harley Davidson South
11.2022 - 01.2023
Customer Care Representative
American Airlines
09.2022 - 11.2022
Jewelry Sales Associate
Kay Jewelers
08.2022 - 09.2022
Package Handler
Doral UPS Distribution Warehouse
03.2022 - 06.2022
Promotional Representative
Seminole Hard Rock Casino
04.2021 - 08.2021
Hard Rock Live Greeter
Seminole Hard Rock Casino
10.2019 - 04.2022
High School Diploma -
Dillard High School
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