Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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CANDY GONZALEZ

Deltona,FL

Summary

Dynamic warehouse operations professional with a proven track record at Amazon, achieving an exceptional 96% parcel conversion rate. Expertise in barcode scanning and effective communication enhances team productivity in fast-paced environments. Committed to ensuring high levels of customer satisfaction through operational excellence.

Overview

9
9
years of professional experience

Work History

Barista/Cashier

Dunkin' Donuts
, FL
07.2024 - 02.2025
  • Managed front counter tasks with hands-on attention to customers during busy periods.
  • Maintained current knowledge of menu and seasonal offerings via regular module completion.
  • Demonstrated reliability by adhering to work schedules and covering absences effectively.
  • Coordinated effectively with general managers both on-site and remotely.
  • Fostered a productive work atmosphere during high-stakes workflows.
  • Achieved extra tasks and chores throughout the day to keep busy during slow hours.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.

Server/Expeditor

John Know Village
, FL
04.2022 - 09.2022
  • Operated effectively under pressure, handling up to 15 tables concurrently.
  • Enhanced customer experience through personalized service based on memorized patron information.
  • Consistently arrived 10 minutes early each shift to prepare and structure the workday.
  • Managed and solved client issues independently to maintain satisfaction.
  • Ensured steady workflow by keeping the work area sanitary and well-supplied.
  • Maintained comprehensive sanitation standards for beverage equipment multiple times per shift.
  • Created specialty beverages and oversaw alcohol service.

Warehouse Worker

Amazon
, FL
04.2020 - 09.2022
  • Established and updated company procedures.
  • Addressed errors affecting the generation of accurate shipping labels.
  • Managed cross-departmental communication to stabilize and monitor rates effectively.
  • Oversaw ship clerk team operations during peak seasons to achieve a 96% parcel conversion rate.
  • Established successful strategies focused on increasing diversity and inclusion, raising social consciousness.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Organized warehouse space for efficient storage of products.
  • Used digital database to keep records of units and stock moved.
  • Operated scanners, computers, and other equipment to track orders.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Packed boxes and stock using organizational guidelines.
  • Used scanners to track parcel information, condition or receipt.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Warehouse Improvement Team Leader

ADECCO
, CA
02.2018 - 04.2019
  • Collaborated with diverse staff to enhance warehouse operations across Southern California.
  • Conducted regular inspections of the premises to implement improved safety methods.
  • Worked alongside facility leadership to implement emergency coordination protocols.
  • Organized wellness activities to enhance work-related health.
  • Received and validated inventory shipments against bill of lading and packing slips.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained daily inventory to facilitate successful material distribution.

Operations

GUITAR Center
Hollywood, CA
02.2016 - 12.2017
  • Supported the warehouse team with weekly truck deliveries.
  • Showcased company values and brand daily.
  • Fostered strong professional relationships with high-profile clients.
  • Utilized BIOS system metrics efficiently to manage sales and inventory.
  • Secured new steady clients through extensive knowledge in instruments.
  • Performed Entry level repair jobs on guitar equipment (Strings, Tuning pegs, Pic guard, etc.).

Education

High School Diploma -

Pine Ridge High School
Deltona, FL
05-2016

Skills

  • Effective Organizational Abilities
  • Consistent Attendance
  • Clear Communication
  • Effective Up-Selling Skills
  • Customer service
  • Order accuracy
  • Adaptability
  • Multitasking and organization
  • Decision-making
  • Able to lift and carry 50 lbs
  • Barcode scanning
  • Labeling and boxing
  • Product inspection
  • Warehouse auditing
  • Material safety data sheets
  • Order picking
  • Material loading and unloading
  • Packing and wrapping
  • Pallet jack handling
  • Self-motivated and disciplined
  • Shipment preparation
  • Picking and packing
  • Wrapping and boxing
  • Critical thinking

Hobbies and Interests

  • Astronomy
  • Travel/culture
  • Streaming
  • Music Theory

Timeline

Barista/Cashier

Dunkin' Donuts
07.2024 - 02.2025

Server/Expeditor

John Know Village
04.2022 - 09.2022

Warehouse Worker

Amazon
04.2020 - 09.2022

Warehouse Improvement Team Leader

ADECCO
02.2018 - 04.2019

Operations

GUITAR Center
02.2016 - 12.2017

High School Diploma -

Pine Ridge High School

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