Candy Holland
Pensacola,FL
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.
Overview
25
25
years of professional experience
Work History
Medical Billing Specialist
Panhandle Medical Services
06.2009 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
Office Manager
Coastal Podiatry
04.1999 - 05.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Medical Billing and followed through with insurance denials.
Education
Associate of Arts - General
Pensacola State College
Pensacola, FL06.1995
High School Diploma -
Woodham High School
Pensacola, FL05.1991
Skills
- HIPAA Compliance
- Payment posting
- Claim submission
- Insurance Verification
Timeline
Medical Billing Specialist
Panhandle Medical Services
06.2009 - Current
Office Manager
Coastal Podiatry
04.1999 - 05.2009
Associate of Arts - General
Pensacola State College
High School Diploma -
Woodham High School
Similar Profiles
Sara WatsonSara Watson
Manager of Reception at Panhandle Veterinary ServicesManager of Reception at Panhandle Veterinary Services
Amanda MarcumAmanda Marcum
Home Health Aide at Panhandle Support ServicesHome Health Aide at Panhandle Support Services
Caleb WoodallCaleb Woodall
CDL/Field Technician Assistant at Panhandle Field ServicesCDL/Field Technician Assistant at Panhandle Field Services