Candy M. Maldonado Santana
Village Academy
Jamaica,USA
1
Language
21
years of professional experience
Patient and dedicated ENL teacher skilled at developing and promoting interactive learning within group environment. Experienced working with children and adults from wide array of cultural backgrounds to teach language skills. Positive educator patient with students, consistently dedicating extra time for one-on-one instruction to teach difficult lessons.
Work History
ENL Teacher
1 Year 1 Month- Developed tailored lesson plans that significantly improved English language skills for diverse student populations.
- Facilitated engaging classroom activities that increased active participation and fostered cultural awareness.
- Facilitated engaging classroom activities that promoted active participation and cultural awareness.
- Collaborated with colleagues to design curriculum enhancements that effectively aligned with educational standards and best practices.
- Served as an advocate for ENL students within the school community, ensuring their unique needs were addressed in both academic planning and extracurricular activities.
Paraprofessional
4 Years 7 Months- Supported students' physical, personal, academic, and emotional needs to enhance overall well-being.
- Assisted teachers and students with extracurricular activities and school functions to foster community engagement.
- Led small groups and provided individual instruction and feedback on classwork under teacher's guidance.
- Helping Teachers and students with extracurricular activities and school functions
Teacher assistant
2 Years- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Secretary
1 Year- Check frequently the levels of office supplies and place appropriate orders
- Answering phone calls and redirect them when necessary
- Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
- Write and distribute routine correspondence and reports; compile data and prepare report
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Lounge Server
2 Years- Company Overview: (Flik Intl Corp) Etihad, JFK Airport
- Anticipate the needs of guests before they arise
- Pay attention and cares about the needs of guests
- Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service
- Continually visited guest tables to promote inviting and attentive service
- (Flik Intl Corp) Etihad, JFK Airport
- Assisted in the training of new servers, sharing best practices for efficient service delivery.
Customer Service
4 Years- Company Overview: (Flik Intl Corp) British Airways, JFK Airport
- Received exemplary and exceed expectation rating on all performance reviews
- Cited for excellence in interpersonal communications, teamwork, customer service, flexibility, and reliability
- Demonstrated the ability to interact with customers from diverse cultures and back grounds
- Transformed difficult customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to find win-win resolutions
- Commended for multitasking abilities; frequently assigned the largest section of restaurant during peak dining hours
- (Flik Intl Corp) British Airways, JFK Airport
Sales Associate
2 Years- Provided customer service on the sales floor, the register, and the shoes department
- Maintain the cleanliness of the store as well as presentation of the displays
- Maintained stock of items on sales floor, when supplies were limited
- Provided help to co-workers whenever needed
Sales Associate
1 Year- Maintained sales floor
- Provided customer service and sales support
- Trained new hires
- Assisted supervisor with special projects
Sales Associate
1 Year- Assisted customers with purchases and service set-up
- Maintained sales floor
- Maintained displays and kept clothing on the shelves in order
Education
Master of Science - Teaching English To Speakers of Other Languages
Bachelor of Arts - Spanish
Associate of Applied Science - Childhood Education
Master’s Degree - Marketing
Skills
Teacher Support
Special Education Support
Behavior Management
Student engagement
Group assistance
Special needs support
Effective Communication
Cultural communication
Collaborative learning
MS Words
MS Excel
MS Outlook
PowerPoint
Internet
Calm and Patient Demeanor
Languages
Spanish
Native or Bilingual
Timeline
ENL Teacher
Village Academy
09.2025 - CurrentRead More
Paraprofessional
PS 223 Lyndon Johnson
01.2021 - 08.2025Read More
Teacher assistant
All My Children Place
01.2019 - 01.2021Read More
Secretary
Alpha Kappa Alpha Sorority
01.2018 - 01.2019Read More
Lounge Server
Flik Intl Corp
01.2016 - 01.2018Read More
Customer Service
Flik Intl Corp
01.2011 - 01.2015Read More
Sales Associate
Tick Tock Boutique
01.2009 - 01.2011Read More
Sales Associate
Dedom Connection
01.2007 - 01.2008Read More
Sales Associate
Orange Dominican
01.2006 - 01.2007Read More
APEC University
Master’s Degree from Marketing
Read More
Hunter College
Master of Science from Teaching English To Speakers of Other Languages
Read More
Cuny York College
Bachelor of Arts from Spanish
Read More
LaGuardia Community College
Associate of Applied Science from Childhood Education
Read More