Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Candy Saldana

Operations Management
Fresno,CA

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Operations Manager

California Seirra Express
Fresno, CA
02.2020 - 10.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Assistant Manager

Foster Farms Poultry
Fresno, CA
06.2016 - 12.2019
  • Created employee schedules to align coverage with forecasted demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Developed strategy to increase sales and drive profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Supervisor

Monique’s Cleaning Services
Fresno, CA
05.2012 - 12.2015
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

HVAC Technician -

UEI College - Fresno
Fresno, CA
10.2023 - Current

Diploma -

Fresno High School
Fresno, CA
01.2004 - 10.2007

Associate Degree In Management -

Fresno City College
Fresno, CA
09.2007 - 03.2008

Skills

Work flow planning

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Certification

[HVAC Technician ] Training

Timeline

HVAC Technician -

UEI College - Fresno
10.2023 - Current

[HVAC Technician ] Training

10-2023

OSHA 10 Construction Certification

10-2023

Operations Manager

California Seirra Express
02.2020 - 10.2022

Forklift Certification

01-2019

Assistant Manager

Foster Farms Poultry
06.2016 - 12.2019

Supervisor

Monique’s Cleaning Services
05.2012 - 12.2015

Associate Degree In Management -

Fresno City College
09.2007 - 03.2008

Diploma -

Fresno High School
01.2004 - 10.2007
Candy SaldanaOperations Management