Candy A. Monge
Huntsville,AL
Summary
Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
23
23
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
08.2022 - Current
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Administered medication and monitored health conditions to maintain well-being.
- Developed personalized care plans based on individual needs and preferences.
- Coordinated transportation for medical appointments and social engagements.
Security Officer
Allied Universal Security Services
03.2022 - 09.2024
- Monitored surveillance systems to ensure facility security and identify potential threats.
- Conducted regular patrols to maintain safe environment and deter unauthorized access.
- Implemented safety protocols and training programs for staff compliance and awareness.
- Mentored junior officers on best practices in security enforcement and incident resolution.
Co-Owner
The Tire Spot
05.2015 - 05.2023
- Oversaw inventory management, optimizing stock levels to reduce waste and increase availability.
- Established customer service standards, improving client satisfaction and loyalty rates.
- Managed financial planning and budgeting, streamlining costs while maximizing profitability.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Outreach Coordinator
Allied Community Outreach Inc
07.2017 - 03.2020
- Developed and implemented outreach strategies to engage community stakeholders.
- Developed and implemented training programs for staff.
- Coordinated events and workshops to promote community resources and services.
- Led team meetings to align goals and share best practices among staff members.
- Evaluated outreach impact through data collection and reporting to inform strategic planning decisions.
Owner/Operator
Pearblossom 99 Cents Plus
03.2013 - 04.2015
- Oversaw daily operations, ensuring optimal inventory management and stock replenishment.
- Developed and implemented marketing strategies to enhance customer engagement and drive sales growth.
- Managed financial records, including budgeting, forecasting, and expense tracking for profitability.
- Trained and mentored staff, fostering a collaborative environment to improve service delivery.
Cashier
Q Bargain 99 Cents Plus
03.2007 - 09.2010
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, providing exceptional service and support.
- Managed cash register operations, ensuring compliance with company policies.
Customer Service Representative
V.N. Registrations Services
06.2002 - 09.2004
- Delivered exceptional customer service by responding to inquiries and resolving issues efficiently.
- Help customers with DMV transactions like Vehicle registration, ownership change, registrations out side of state, duplicate title, lost of registration card, stickers and plates.
- Trained new staff on product knowledge and customer engagement techniques.
Education
No Degree - Finish 12th Grade
Van Nuys High School
Van Nuys, CAManicurist- Nail Technician
American Beauty Academy
Van Nuys, CA04-2022
Skills
- Client support
- Time management
- Business operations
- Strategic decision-making
- Document organization
- Inventory control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
IHSS In Home Support Services
08.2022 - Current
Security Officer
Allied Universal Security Services
03.2022 - 09.2024
Outreach Coordinator
Allied Community Outreach Inc
07.2017 - 03.2020
Co-Owner
The Tire Spot
05.2015 - 05.2023
Owner/Operator
Pearblossom 99 Cents Plus
03.2013 - 04.2015
Cashier
Q Bargain 99 Cents Plus
03.2007 - 09.2010
Customer Service Representative
V.N. Registrations Services
06.2002 - 09.2004
No Degree - Finish 12th Grade
Van Nuys High School
Manicurist- Nail Technician
American Beauty Academy