Candyce Brigham
Chattanooga,TN
Summary
Dynamic Store Manager with extensive experience at Foot Locker, excelling in customer service and team leadership. Proven track record in optimizing inventory management and enhancing store performance through effective training and mentoring. Skilled in problem-solving and communication, driving customer satisfaction and engagement in fast-paced retail environments.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Foot Locker
Chattanooga, TN
03.2019 - Current
- Managed daily store operations, ensuring exceptional customer service and store presentation.
- Trained and mentored team members on product knowledge and sales techniques.
- Analyzed sales data to optimize inventory levels and merchandising strategies.
- Implemented promotional campaigns, driving customer engagement and increasing foot traffic.
- Maintained compliance with company policies, health standards, and safety regulations.
- Developed staff schedules to align with peak business hours and maximize productivity.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Collaborated with district managers to achieve strategic goals and improve store performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Manager
Zaxbys
Ringgold, GA
2016 - 02.2019
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on efficient service practices and operational procedures.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
- Enhanced customer satisfaction through effective team communication and conflict resolution.
- Developed training materials to improve employee onboarding and skill development.
- Managed and motivated employees to be productive and engaged in work.
- Coordinated scheduling to ensure optimal staffing during peak business hours.
Education
High School Diploma -
Heritage High School
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Goals and performance
- Store displays
Timeline
Store Manager
Foot Locker
03.2019 - Current
Manager
Zaxbys
2016 - 02.2019
High School Diploma -
Heritage High School