Candyce Lewis
Mount Rainier,Maryland
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Bartender
Tryst Coffeehouse and Bar
02.2025 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained impeccably clean and well-stocked bar area.
- Highlighting seasonal and specialty drinks for guests.
- Processed food and drink orders efficiently at the bar and serving them from the bar
- Served high customer volumes during special events, nights, and weekends.
Server
The Diner
03.2022 - 12.2024
- Delivered customer orders to tables within a 10-minute target during peak shifts, improving table turnover and service consistency.
- Coordinated with servers, kitchen, and bar staff to ensure accurate, timely orders, enhancing overall service efficiency.
- Set and reset dining areas for larger groups and special events, optimizing seating arrangements and guest flow.
- Processed bills and payments promptly, ensuring accurate cash handling and efficient end of shift reconciliation.
Cashier
Harris Teeter
07.2020 - 01.2022
- Collected payments, issued receipts, bagged items, and loaded groceries into shopping carts to ensure efficient customer service.
- De-escalated customer complaints and referred them to management.
- Counted money in the register at end of shift to ensure accurate financial reporting.
- Assisted in stock shelves and organized displays, ensuring pricing and label accuracy.
- scanned items and enter codes for groceries.
- Developed expertise in recognizing and understanding scams that commonly happen in groceries stores.
Server
Hot Juicy Crawfish
12.2017 - 03.2020
- Handle guest allergies and special requests carefully to prevent issues and ensure guest safety.
- Adapted to last-minute menu changes without disrupting service flow, preserving a consistent guest experience.
- Delivered excellent customer service to enhance guest experience for diverse clientele.
- Adapted to last-minute menu changes without disrupting service flow, preserving a consistent guest experience.
- Seated and served guests, took orders, and bus tables after each customer.
- Took orders over the phone and in stores, accuracy placing the orders in the POS system
Education
High School Diploma -
Northwestern High school
Hyattsville, Maryland06-2016
Help Desk Technologies - Information Technology
Prince George's Community College
Upper Marlboro, MD03-2020
Skills
- Alcohol service
- Menu Knowledge
- Menu memorization
- Cash handling
- Strong multitasking
- Drink preparation
- Time management
- Problem Resolution
- Conflict resolution
- Menu expertise
Timeline
Bartender
Tryst Coffeehouse and Bar
02.2025 - Current
Server
The Diner
03.2022 - 12.2024
Cashier
Harris Teeter
07.2020 - 01.2022
Server
Hot Juicy Crawfish
12.2017 - 03.2020
High School Diploma -
Northwestern High school
Help Desk Technologies - Information Technology
Prince George's Community College