Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candyce Sanchez

Summary

Dynamic and results-driven professional with extensive experience on excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and engagement while maintaining efficient stock organization. Strong interpersonal skills complemented by a solid foundation in inventory management and sales strategies. Committed to delivering exceptional service and achieving business goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Backroom Associate

Marshalls
05.2024 - Current
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
  • Developed and maintained successful working relationships with colleagues.
  • Adhered to safety regulations and practiced safe work habits.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Moved merchandise by using pallet jacks.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Stocked designated items on shelves, end caps and displays.

Pro Associate

Home Depot
11.2022 - 05.2024
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Personal Shopper

Instacart
02.2022 - 11.2022
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Personal Shopper

Walmart
08.2021 - 01.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Shift Manager

Stevi B's Pizza Buffet
08.2017 - 08.2021
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Nightly deposits review.

Education

GED -

St. Johns River State College
Palatka, FL
06-2025

Skills

  • Stock organization
  • Return processing expertise
  • Stock replenishment
  • Receiving experience
  • Loading and unloading
  • Closing sales
  • Computer skills
  • Follow-up calls
  • Cash handling
  • Customer service excellence

Certification

  • Certified [Associate], [Microsoft Office] - 2019

Timeline

Backroom Associate

Marshalls
05.2024 - Current

Pro Associate

Home Depot
11.2022 - 05.2024

Personal Shopper

Instacart
02.2022 - 11.2022

Personal Shopper

Walmart
08.2021 - 01.2022

Shift Manager

Stevi B's Pizza Buffet
08.2017 - 08.2021

GED -

St. Johns River State College

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