Caneka Salter
Mobile,MAG
Summary
Seeking IT Help Desk Tech role with 3 years of experience in customer support and claims adjustment. Skilled in analyzing data, problem-solving, and maintaining detailed records. Adept at communicating effectively with clients and managing documentation, ensuring compliance with regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent Property Claims Adjuster
Cross Country Adjusting
Mobile, AL
11.2022 - 02.2024
- Applied local construction, zoning, and building code regulations to assess liability exposures, ensuring accurate evaluation of potential risks
- Analyzed policy provisions, endorsements, and legal requirements to determine coverage issues, providing informed recommendations on settlement offers
- Facilitated client communication through multiple channels, maintaining transparency and support during the insurance claim process.
Auto Claims Adjuster
The Best Claims Solutions
Mobile, AL
10.2022 - 11.2022
- Conducted thorough investigations to ascertain liability in auto insurance claims, ensuring adherence to factual evidence
- Evaluated the validity and accuracy of claims by scrutinizing prior cases for potential fraud or factual discrepancies
- Interpreted and applied insurance policy language meticulously to maintain compliance with state regulations and organizational guidelines.
Independent Property Claims Adjuster
FKS Insurance Services
Nashville, TN
08.2022 - 10.2022
- Conduct comprehensive evaluations of insurance claims, ensuring adherence to local construction materials, building codes, and zoning ordinances to assets potential liability exposures
- Facilitated the claims process for customers by providing assistance in completing initial and follow-up documentation necessary for claim resolution
- Compiled detailed final reports of investigative findings to inform and support conclusions drawn by senior adjusters for claim adjudication.
Arbitration Claims Adjuster
Aston Carter
Mobile, AL
06.2022 - 08.2022
- Carefully assessed and adjusted claims to ensure equitable resolutions and expedited settlements
- Negotiated settlements with claimants and their representatives to achieve dispute resolution in a cost-effective manner
- Conducted through investigations and audits of claims, accurately determining losses and meticulously documented all proceedings and results.
Independent Auto Claims Adjuster
Alacrity Solutions
Mobile, AL
10.2021 - 02.2022
- Conducted thorough quality assurance checks on claim documentation to ensure accuracy and adherence to departmental standards before submission
- Analyzed and confirmed policy coverage, ensuring alignment with both state regulations and organizational procedures
- Delivered clear and timely communication to customers on the status and results of their claims investigations.
ECTA
The Best Claims Solution
Dallas, TX
07.2021 - 10.2021
- Documented all claim activities, ensuring comprehensive and timely record-keeping aligned with industry standards
- Evaluated potential insured losses, applying relevant laws and regulations to ascertain accurate assessments
- Conducted thorough quality control assessments of claims files, verifying accuracy and completeness prior to finalization.
Education
Associate of Applied Science - Computer And Information Systems Security
Bishop State Community College
05.2025
Skills
- Technical Troubleshooting
- Customer Service
- Damage Assessment
- Decision-Making
- Help Desk Software Proficiency
- Zendesk
- Risk Management
- Software Installation
- System diagnostics
- Incident Reporting
- Remote Support
- Software Updates
- Security Protocols
Certification
- CIFA - Certified Insurance Fraud Analyst
- Cyber Security
- CA Fair Claims Practice Regulations
- Solution Safety Video
Timeline
Independent Property Claims Adjuster
Cross Country Adjusting
11.2022 - 02.2024
Auto Claims Adjuster
The Best Claims Solutions
10.2022 - 11.2022
Independent Property Claims Adjuster
FKS Insurance Services
08.2022 - 10.2022
Arbitration Claims Adjuster
Aston Carter
06.2022 - 08.2022
Independent Auto Claims Adjuster
Alacrity Solutions
10.2021 - 02.2022
ECTA
The Best Claims Solution
07.2021 - 10.2021
Associate of Applied Science - Computer And Information Systems Security
Bishop State Community College
Similar Profiles
Caneka SalterCaneka Salter
Independent Property Claims Adjuster at Cross Country AdjustingIndependent Property Claims Adjuster at Cross Country Adjusting
Steve RickardSteve Rickard
Adjuster at Cross Country AdjustingAdjuster at Cross Country Adjusting
Stephanie NelsonStephanie Nelson
Team Lead Property Adjuster at Cross Country AdjustingTeam Lead Property Adjuster at Cross Country Adjusting
Celestina PatrocenioCelestina Patrocenio
Diveshop Secretary at Liquid Dive Dumaguete Inc.Diveshop Secretary at Liquid Dive Dumaguete Inc.
NORJANNAH B. RASIDNORJANNAH B. RASID
Administrative Assistant III at MINISTRY OF TRANSPORTATION AND COMMUNICATIONSAdministrative Assistant III at MINISTRY OF TRANSPORTATION AND COMMUNICATIONS