Overview
Work History
Education
Skills
Timeline
Generic

Cansas Sheick

Lakeland,FL

Overview

4
4
years of professional experience

Work History

Front of House Team Member

Disney's Hollywood Studios
03.2015 - 07.2019
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Call Center Representative

Spectrum
01.2017 - 03.2018
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

Auburndale Senior High School
Auburndale, FL
06.2010

Skills

  • Table Bussing
  • Rewards Tracking
  • Regulatory Guidelines
  • Requirements Definition
  • Phone Inquiries
  • Customer Needs Assessments
  • Compliance Requirements
  • Guest Interaction
  • Member Support

Timeline

Call Center Representative

Spectrum
01.2017 - 03.2018

Front of House Team Member

Disney's Hollywood Studios
03.2015 - 07.2019

High School Diploma -

Auburndale Senior High School

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Cansas Sheick