Cantorray MOORMAN
Fayetteville,AR
Summary
Adept in streamlining office operations and enhancing workflow efficiency, I leveraged my expertise in Excel and exceptional customer service skills at Robert Half to significantly improve customer satisfaction. My proactive approach in benefits management and patient care at companies like Kindred at Home has consistently fostered team cohesion and elevated patient engagement levels.
Overview
6
6
years of professional experience
Work History
Administration Assistant
Robert Half
01.2019 - Current
- Focused on delivering top results through efficient teamwork an strong problem- solving skills
- Provide Customer Service
- Handle paperwork, phone calls, and files
- Streamline office operations, enhancing workflow efficiency and customer satisfaction
File Clerk
Walton
Bentonville, AR
05.2024 - 08.2024
- Scanned documents into electronic database system for archiving purposes.
- Operated mechanized files to retrieve records.
- Created new files when necessary following established protocols.
- Developed and maintained an up-to-date database of files for cross-departmental use.
- Located, retrieved and copied information in response to requests and delivered to authorized users.
- Scanned or read incoming materials to determine classification or filing.
Benefit Coordinator
Americas Car-Mart
10.2023 - 12.2023
- Partnered closely with HR to align benefits strategies, fostering team cohesion and goal alignment
- Manage employees benefits, making sure everyone knew and was signed up for all the packages that fits them
Patient Care Assistant
Bright Star
01.2022 - 01.2023
- Managed patient care tasks, ensuring accuracy and attentiveness in monitoring patient
- Implemented new patient interaction techniques that increased engagement and comfort levels
- Implemented ADLs
Administrative Assistant
Kindred at Home
Fayetteville , AR
08.2019 - 01.2020
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed office supplies inventory and placed orders when necessary.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Associate Business -
NORTHWEST ARKANSAS COMMUNITY COLLEGE
ARKANSAS12.2005
Diploma -
LEE SENIOR HIGH
Skills
- Excel
- Customer Service
- Office Operations
- Patient Care
- Benefits Management
- Documentation
Languages
English, Fluent
Workexperiencedetails
Patient Care Assistant, Focused on delivering top results through efficient teamwork and strong problem-solving skills., Provide Customer Service., Handle paperwork, phone calls, and files., Streamline office operations, enhancing workflow efficiency and customer satisfaction., Managed patient care tasks, ensuring accuracy and attentiveness in monitoring patient., Implemented new patient interaction techniques that increased engagement and comfort levels., Implemented ADLs., Partnered closely with HR to align benefits strategies, fostering team cohesion and goal alignment., Manage employees benefits, making sure everyone knew and was signed up for all the packages that fit them., Eager to learn and apply new skills, committed to achieving team goals.
Timeline
File Clerk
Walton
05.2024 - 08.2024
Benefit Coordinator
Americas Car-Mart
10.2023 - 12.2023
Patient Care Assistant
Bright Star
01.2022 - 01.2023
Administrative Assistant
Kindred at Home
08.2019 - 01.2020
Administration Assistant
Robert Half
01.2019 - Current
Associate Business -
NORTHWEST ARKANSAS COMMUNITY COLLEGE
Diploma -
LEE SENIOR HIGH