Caoileen Mullane
Tuscaloosa,AL
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Tuscaloosa Community Soup Bowl
02.2023 - Current
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Used strong interpersonal communication skills to convey information to others.
Intern and Client Services
Ameriprise Financial
06.2022 - 07.2022
- Maintained office efficiency through administrative duties
- Scheduled meetings for 5 or more clients weekly while facilitating client contact preferences
- Prepared beneficiary review, client preferences and trusted contact documents for client service meetings
Professional Development 146
The University of Alabama
08.2021 - 11.2021
- Collaborated with partner to research and analyze a business's store layout and functional issues of product placement for three weeks
- Presented detailed report to class of 25 in business environment
Customer Service
Best Buy
10.2020 - 01.2021
- Conducted in friendly, fast, and accurate processing of all returns, exchanges, financing, service requests and defective products
- Supported overall organization, District/Store Operations as well as service and customer retention goals
- Analyzed point of sale software platform through extensive training for three weeks
Front Desk Receptionist
Allure Family Dental
08.2019 - 11.2019
- Balanced accounts and conducted nightly audits to keep bookkeeping current
- Welcomed 30 or more patients to front desk and engaged in friendly conversation while conducting check in process
- Assisted with administrative tasks, including filing, answering phones and appointments
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions
Education
Bachelor of Science in Commerce and Business Administration - Finance
The University of Alabama
05.2025
Skills
- Clerical Support
- Operations Support
- Community Engagement
- Community Service
- Data Entry
- Answering Phones
Certification
think-cell Certified Professional, Omnichannel Marketing Virtual Experience Program
Activities
- Leading Women of Tomorrow Extra Curriculum
- Environmental Counsel
- Alpha Phi Fraternity
Coursework
- Legal Environment of Business (Spring 2022)
- Business Calculus (Fall 2022)
- Principles of Microeconomics (Fall 2022)
- Principles of Macroeconomics (Spring 2023)
- Statistical Data Analysis (Spring 2023)
- Intro to Accounting (Summer 2023)
- Management Information Systems (Spring 2023)
Volunteer Experience
- Tuscaloosa Community Soup Bowl
- Humane Society of West Alabama
- Alpha Phi Blood Drive
Timeline
Volunteer
Tuscaloosa Community Soup Bowl
02.2023 - Current
Intern and Client Services
Ameriprise Financial
06.2022 - 07.2022
Professional Development 146
The University of Alabama
08.2021 - 11.2021
Customer Service
Best Buy
10.2020 - 01.2021
Front Desk Receptionist
Allure Family Dental
08.2019 - 11.2019
Bachelor of Science in Commerce and Business Administration - Finance
The University of Alabama