CLARRISA ANN AGUON QUENGA
UMATAC,GUAM
Summary
Diligent Clerk Typist with solid background in clerical duties and proficiency in typing and document management. Proven ability to handle administrative tasks efficiently, including filing, data entry, and correspondence. Demonstrated expertise in using word processing software and maintaining organized records.
Overview
25
25
years of professional experience
1
1
Certification
25
25
years of professional experience
1
1
Certification
Work History
Clerk Typist I
Department of Education
Santa Rita, Guam
02.2020 - Current
- Perform a variety of Clerical and Administrative duties such as answering phone calls, responding to emails, filing, inputting data into system,check patients into nurse office
- Deliver exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Increase operational efficiency through proficient use of office equipment such as printers, copiers,scanners and computers.
- Improve overall productivity by efficiently prioritizing and completing assigned tasks in a timely manner.
- Clerk Typist I
- $13.95
Office Assistant
Mount Carmel Catholic School
Agat, Guam
06.2015 - 12.2020
- Generate effective record keeping files for classroom and office
- Performed office duties such as filing, labeling, making copies, answering phones
- Receive and process client payment for monthly tuitions
- Prepared and set up an area for school events
- Assisted teacher in implementing lessons and activities
- Organized classroom materials and resources to promote an effective learning environment
- Summer Employee
- Office / Teacher Assistant -$8.25
On Call Substitute
Department of Education
Agat, Guam
08.2013 - 06.2015
- Implemented lesson plans to ensure seamless educational continuity during teacher absences.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Documented student progress and provided regular updates to teacher.
- OceanView Middle School
- On Call Substitute- $11.14
Housekeeper
Guam Memorial Hospital
Tamuning, Guam
01.2008 - 08.2008
- Housekeeper1-Part time-$9.25
- Maintained cleanliness and sanitation standards in patient rooms and nurses' stations.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
- Conducted regular inspections to uphold cleanliness standards across the facility.
- Disinfected and mopped bathrooms, patient rooms, nurses' stations to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Monitored inventory levels of cleaning supplies and reported shortages promptly.
- Implemented effective waste disposal methods in compliance with hospital regulations.
- Guam Memorial Hospital
- Housekeeper I
- $9.25
Food and Beverage Attendant
Cocos Island Resort
Merizo, Guam
02.2005 - 06.2007
- Delivered exceptional customer service to enhance guest satisfaction.
- Managed food and beverage inventory, ensuring optimal stock levels.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Cocos Island
- Food and Beverage Attendant
- $6.25
Cashier
Navy Exchange- NEX II
Sumay, Guam
12.2002 - 01.2003
- Greeted customers entering store and responded promptly to customer needs.
- Processed customer transactions efficiently, ensuring accurate cash handling and reconciliation.
- Assisted customers with inquiries, providing excellent service to enhance shopping experience.
- Operated cash register for cash, check,credit card and gift card transactions.
- Stocked, tagged and displayed merchandise as required.
- Improved efficiency, organized checkout area for optimal workflow.
- Navy Exchange
- Seasonal Hire
- $5.25
- Cashier
Food server
Subway
Agat, Guam
12.2000 - 07.2002
- Provided exceptional customer service by efficiently taking orders and ensuring satisfaction.
- Prepared food items following Subway's quality standards and safety regulations.
- Maintained cleanliness and organization of workstations to promote a hygienic environment.
- Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
- Subway
- Food Server
- $5.15
Education
High School Diploma -
Southern High School
Santa Rita, Guam06.2000
Skills
- Customer-service driven
- Motivated and goal-oriented
- Punctual and prompt
- Fast learner, can adapt to new environment quickly
- Understand the importance of professional conduct
- Working with and in diverse, multicultural settings
- Average computer knowledge
- Letter typing
- Data logging
- Accurate data entry
- Maintaining records
- Task delegation
- Records management
- Paperwork filing
- Document scanning
- Documentation preparation
- Multitasking
- Microsoft Word
- Office equipment operation
- Microsoft Excel
Certification
● Seizure and Epilepsy Training
● COVID- 19 Training PPE Wear and Removal- June 2020
● ePROTECT Respiratory Infections (EN)- June 2020 Environmental Cleaning and Disinfection- June 2020
● HeartSaver Certified (CPR)- GU02197 CHILD CPR AED-July 2025
Languages
English
Interests
- To find employment that will enhance professional skills and knowledge
- To continue serving the community and the people of Guam
- To attend training to understand employer and employee objectives to ensure a successful employment experience
- To continue working in multicultural settings