CARA ALBANO
Hatfield,Pennsylvania
Summary
Motivated and friendly high school student with a strong passion for fashion and customer service, dedicated to helping others discover styles that enhance confidence and individuality. Known for a positive attitude, reliability, and exceptional communication skills, consistently bringing enthusiasm to every interaction. Eager to learn about retail operations while assisting customers in selecting dresses and accessories, contributing to a welcoming and enjoyable shopping experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Attendant
Hatfield Aquatic Center
05.2023 - 08.2023
- Assisted patrons with inquiries, demonstrating strong customer service and problem-solving skills.
- Resolved conflicts or issues among guests effectively, enhancing overall satisfaction and experience at the center.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to requests.
Field Hockey Coach
Indian Valley Youth League
09.2024 - 11.2024
- Developed training programs to enhance player skills and team performance
- Coordinated practice sessions, ensuring effective time management and resource allocation
- Oversaw communication with parents, fostering a supportive community environment
- Offered constructive feedback to player to help reach goals.
Lifeguard
Hatfield Aquatic Center
05.2025 - Current
- Engaged with patrons to promote a safe environment and encourage compliance with facility rules.
- Collaborated with team members during drills and practice sessions to enhance emergency preparedness.
- Responded promptly to emergencies, executing first aid and CPR techniques as needed.
- Monitored pool area for safety, ensuring adherence to all safety protocols and procedures.
Small Business Co-Owner
Tie-Dye-Crew
03.2020 - 03.2023
- Managed daily operations, ensuring smooth workflow and customer satisfaction.
- Created social media content to engage customers and promote business initiatives.
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School -
North Penn High School
06-2027
Skills
- Outstanding customer service
- Hard working
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
Certification
- CPR Certified (2025)
Certified by American Red Cross
Accomplishments
- Distinguished Honor Roll (3 Yrs)
- Varsity Field Hockey (3 yrs)
- Raised over $5,000 for Alex's Lemonade Stand
Timeline
Lifeguard
Hatfield Aquatic Center
05.2025 - Current
Field Hockey Coach
Indian Valley Youth League
09.2024 - 11.2024
Attendant
Hatfield Aquatic Center
05.2023 - 08.2023
Small Business Co-Owner
Tie-Dye-Crew
03.2020 - 03.2023
High School -
North Penn High School
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