CARA ENGEL
Jackson,GA
Summary
Professional grooming specialist with strong focus on achieving results and fostering team collaboration. Adept at handling diverse canine breeds, ensuring top-notch grooming standards, and maintaining calm, friendly demeanor. Skilled in various grooming techniques, customer service, and adapting to changing client needs. Reliable and flexible, always prioritizing pet well-being and client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Schoolwide Substitute Teacher
Rock Springs Christian Academy
09.2023 - 01.2025
- I substitute for a Private Christian school from Pre-K through 12th Grade on Fridays
- I help out where I am needed and manage a classroom of all ages and grade levels proficiently
Dental Billing Specialist (Remote/Hybrid)
Ambrose Pediatric Dentistry
02.2022 - 01.2024
- Meticulously identify and rectify inconsistencies, deficiencies, and discrepancies in dental documentation, ensuring 98-100% accuracy
- Diligently verify insurance information and request prior authorization for patients from insurance to establish coverage for 300+ daily commercial and government patients
- Maintain dental billing records, enter financial transactions into bookkeeping ledgers, email monthly patient statements, and maintain reconciliation logbook, including compiling and verifying prior day deposits worth over $13,000 for five office locations
- Maintain up-to-date knowledge and understanding of procedures related to Medicaid and third-party insurance billing and reimbursement, as well as CDT coding Periodically assist in assigning appropriate CDT codes to accurately support the need and documentation for services
- Assisted in training many employees
Patient Service Representative | Payment Plan Coordinator
Aylo Health (Formerly Eagles Landing Family Practice)
03.2018 - 01.2022
- Expertly handled 60+ daily patient billing phone calls, providing accurate information and swift resolution of any discrepancies
- Retained general knowledge of medical terminology, billing, collecting practice and insurance operating procedures to ensure comprehensive assistance to customers, ensuring a 98-100% satisfaction rate
- Researched and compiled weekly financial reports Coordinated payment plans with patients, and utilized a variety of medical software in a fast-paced environment
- Utilized proprietary systems and technology, such as eClinicalWorks, to accurately document and assist all contacts related to patient care
DME Billing Specialist
Lincare
01.2014 - 01.2018
- Increased facility revenue by 30% by proactively contacting payers for claims status, follow-up denials, or partial payments and handling any issues within applicable timeframes
- Performed appropriate follow-up for missing data elements such as CPT, HCPCS, ICD-9 codes, and modifiers
- Maintained medical billing and coding records, receiving commendations for thoroughness and accuracy in the completion of reports and patient documentation management
- Processed and submitted appeals to insurance companies on underpaid, denied, and rejected claims for payment consideration
- Accurately processed all incoming and outgoing correspondence Verified, adjusted, and updated Accounts Receivable (A/R) according to correspondence received from the insurance company
- Assisted in training many employees
Lead Teacher
Starr's Mill Academy
08.2011 - 01.2016
- Developing schedules and routines ensuring physical activity, rest, and playtime
- Teaching children how to play fairly with others
- Disciplining bad behavior and rewarding good behavior
- Observing, assessing, and documenting each assigned child's health, skills, behavior, growth, and development
- At Starr's Mill Academy, I really enjoyed planning fun activities for the children based off of the curriculum guide for the week
- I would make sure the kids were getting taught what they should for the week, while making it fun for them
- I also made sure to keep parents updated on their child's growth and achievements
Education
Coursework - Anatomy and Physiology
Southern Crescent Technical College
Griffin, GA03.2010
Coursework - Medical Terminology
Southern Crescent Technical College
Griffin, GA02.2010
Skills
- CPT ICD-9 ICD-10 coding
- EHR systems
- EMR systems
- CDT coding
- Dentrix
- AS400
- EClinicalWorks
- Data entry
- Microsoft Office
- Medical terminology
- HCPCS
- Teaching
- Laboratory Experience
Certification
- Anatomy and Physiology, Present, Udemy
- GACE Parapro, 07/01/12
Personal Information
Authorized To Work: US
Timeline
Schoolwide Substitute Teacher
Rock Springs Christian Academy
09.2023 - 01.2025
Dental Billing Specialist (Remote/Hybrid)
Ambrose Pediatric Dentistry
02.2022 - 01.2024
Patient Service Representative | Payment Plan Coordinator
Aylo Health (Formerly Eagles Landing Family Practice)
03.2018 - 01.2022
DME Billing Specialist
Lincare
01.2014 - 01.2018
Lead Teacher
Starr's Mill Academy
08.2011 - 01.2016
Coursework - Anatomy and Physiology
Southern Crescent Technical College
Coursework - Medical Terminology
Southern Crescent Technical College
- Anatomy and Physiology, Present, Udemy
- GACE Parapro, 07/01/12
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