Personable and highly adaptable, bringing strong analytical abilities and collaborative spirit. Proficient in data analysis and project management, with solid grasp of industry-specific software. Committed to driving impactful results and contributing to team success.
Overview
18
18
years of professional experience
Work History
Large Parcel Specialist
Wayfair
03.2023 - Current
Assisted customers with orders that included larger freight items, open mattresses and business customers
In addition to assisting with fedex delivered orders I also helped with larger orders
This came with more responsibility as items are usually larger, with a different shipping process, business customers and more processes to remember
Problem solving is key and learning how to get your job done properly while making the customer happy but also abiding by policy
Photographer
Sharpshooter Imaging Pro Football Hall Of Fame
03.2010 - 01.2019
Developed and maintained reporting procedures for tracking the effectiveness of various programs
Supervised and monitored achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately
Evaluated programs to determine necessary equipment and supplies and maintained inventory controls
Responsibilities included-
Taking photos of incoming guests
Editing photos and packaging items for sale
Sell packages to guests
Cash register operations
End of night count/ inventory
Put equipment away and store correctly
Close out drawers and shut down
Life/health Insurance Agent
Trubridge
05.2015 - 12.2017
Organized and documented patient data to develop an appropriate policy to fit their needs best
Instructed patients and families regarding process, policy, pricing and procedures
Assisted customers with signing up for policy that would fit their needs, ensured that their prescriptions, doctors, hospitals and benefits that they wanted were included in the plan
Walked customer through application process, took payment information, made sure customer aware of payment schedule
Took digital signatures and did recordings to sign digitally made sure address was correct to send policy to