Cara Gray
Van Horne
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Fraud Analyst
Nordstrom
Cedar Rapids
04.2015 - Current
- Analyzed transaction data to identify potential fraudulent activities.
- Investigated alerts and reports to determine legitimacy of claims.
- Collaborated with cross-functional teams to address fraud-related issues.
- Reviewed customer accounts for suspicious behavior and patterns.
- Assisted in training new team members on fraud detection processes.
- Monitored industry trends to enhance fraud prevention measures.
- Documented findings and recommendations for internal reporting purposes.
- Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
- Reviewed customer profiles for any changes that may indicate fraudulent activities.
- Coordinated with law enforcement and other external agencies to support fraud investigations and prosecutions.
- Performed deep-dive investigations into complex fraud cases, ensuring thorough examination and resolution.
Education
Barber - Barber
American College of Hairstyling
Cedar Rapids, IA 05.2023 - 05.2024
General Education Dipolma
Cedar Rapids, IASkills
- Fraud detection
- Data analysis
- Risk assessment
- Investigation techniques
- Subpoenas
- Escalations
- Audits
Accomplishments
- Owners at Heart Award
Timeline
Barber - Barber
American College of Hairstyling
05.2023 - 05.2024
Fraud Analyst
Nordstrom
04.2015 - Current
General Education Dipolma