Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cara Haman

North Bend,OR

Summary

Driven by a commitment to excellence, I leveraged my exceptional customer service and financial record-keeping skills at Rogue Credit Union to enhance transaction accuracy and customer satisfaction. My leadership as a Barista Manager and Waitress Supervisor underscored my ability to foster team development and drive operational efficiency, ensuring customer demands were met with professionalism and courtesy.

Overview

9
9
years of professional experience

Work History

Teller

Rogue Credit Union
06.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

    • Barista Manager

    Vera-Anne Wallace
    08.2020 - 10.2022
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

    • Waitress Supervisor

    Dewey Powers
    07.2015 - 10.2018

    •Trained new staff

    •Helped the team and restaurant owners with on-call orders

    •Had parties of 15+ a table

    Education

    Associate Of Applied Science - Science Education

    Southwestern Oregon Community College
    Coos Bay, OR
    05.2022

    Skills

    • Exceptional customer service
    • Strong Work Ethic
    • Professionalism and Courtesy
    • Excellent time management skills
    • Approachable
    • Positive
    • Friendly
    • Cash handling expertise
    • Transaction processing accuracy
    • Goal-oriented focus
    • Patience and Empathy
    • Stress Tolerance
    • Compliance, banking laws, and regulations
    • Financial record keeping
    • Listening and Comprehension
    • Confidentiality and Discretion
    • Financial software
    • Cheerful
    • Fraud Detection
    • Fraud Detection Proficiency
    • Customer Service
    • Attention to Detail
    • Reliable and Responsible
    • Honest and Dependable
    • Customer Service-Oriented
    • Analytical Thinking
    • Pleasant and Personable

    Timeline

    Teller

    Rogue Credit Union
    06.2023 - Current

    Barista Manager

    Vera-Anne Wallace
    08.2020 - 10.2022

    Waitress Supervisor

    Dewey Powers
    07.2015 - 10.2018

    Associate Of Applied Science - Science Education

    Southwestern Oregon Community College

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    Cara Haman