Cara Kent
Vacaville,CA
Summary
Personable Team player with experience employing exceptional relationship-building abilities to cultivate positive rapport among customers & staff. Highly-developed communicator with outstanding organizational skills and problem-solving abilities. A critical thinker well-versed in resource allocation and schedule management. All-around positive person.
Overview
8
8
years of professional experience
Work History
Solar Project Administrator
Citadel Roofing & Solar
05.2021 - Current
- Streamlined administrative processes by implementing workflows that reduced paperwork burdens and improved efficiency.
- Completed accurate material and labor budgets for jobs ranging from small to large.
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Efficiently managed incoming requests from Project Coordinators by prioritizing tasks based on urgency and relevance.
- Researched and resolved billing discrepancies to enable accurate billing.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Rural Carrier Associate
USPS
11.2020 - 05.2021
- Sorted mail, arranging in delivery sequence for distribution.
- Delivered various types of mail on routes according to strict timelines.
- Handled special issues independently, including missing postage and returned mail.
- Assisted customers on route with a variety of needs and/or isssues
- Met performance targets consistently through hard work and efficient handling of each stop.
- Maintained accurate records of deliveries.
Delivery Driver
Stems Florist
01.2016 - 03.2020
- Grouped and routed deliveries in FTD program according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays, decreasing calls to support.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Resolved customer complaints and adjusted orders.
- Satisfied recordkeeping demands with accurate invoicing and daily logs.
- Trained and managed additional drivers during peak seasons.
Education
Bachelor of Arts - Interior Design
CSU Sacramento
Sacramento, CA06.1996
Skills
- Timeline Planning and Management
- Organization and efficiency
- Dedicated team player
- Customer focused
- Written and oral communication
- Computer Assistance
Timeline
Solar Project Administrator
Citadel Roofing & Solar
05.2021 - Current
Rural Carrier Associate
USPS
11.2020 - 05.2021
Delivery Driver
Stems Florist
01.2016 - 03.2020
Bachelor of Arts - Interior Design
CSU Sacramento
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