Summary
Overview
Work History
Education
Skills
Timeline
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Cara Konieczny

Portage,IN

Summary

Billing professional prepared to contribute valuable experience in managing billing operations, ensuring timely and accurate invoicing, and improving process efficiency. Known for strong collaboration and adaptability, always ready to support team goals and respond to changing needs. Key skills include financial analysis, problem-solving, and effective communication.

Overview

32
32
years of professional experience

Work History

Senior Billing Coordinator

Depot Connect International (DCI Dba Boasso Global)
11.1999 - Current
  • Execute timely invoicing of clients by closely monitoring open dispatch reports, as well as tank cleaning and heating reports, ensuring accurate reflection of services provided and fees incurred.
  • Coordinate with the dispatch, drivers and equipment control teams to ensure proper documentation is obtained prior to invoicing, minimizing potential disputes or delays in payment processing.
  • Enhance client satisfaction by promptly addressing and resolving billing disputes and discrepancies.
  • Support month-end closing procedures by reconciling accounts receivable ledgers and confirming accurate reporting of revenue figures.
  • Assist via remote invoicing for several off-site depots who are short staffed ensuring we meet billing policy timelines.
  • Serve as a key resource for corporate regarding billing policies, providing expert guidance on relevant topics.
  • Train junior staff members on best practices for billing, ensuring a consistently high level of expertise across the team.
  • Complete weekly gross payroll for both company drivers as well as owner operators.

Intermodal Operations Assistant

Trans Marine International
03.1999 - 11.1999
  • Coordinated daily shipping operations to ensure a smooth shipping experience.
  • Created proper shipping documents such as rail billing, bills of ladings, arrival notices and releases.
  • Scheduled deliveries and pickups according to customer needs.
  • Reduced delays with proactive monitoring of shipment progress and timely resolution of issues.

Intermodal Operations Assistant

Trans Tank (A Division of Trans Marine International)
01.1997 - 03.1999
  • Accepted and coordinated daily shipping operations with customers, plants, truckers, rail roads and steamship lines.
  • Completed and maintained proper documentation of delivery orders, rail billing and steamship line bookings.
  • Monitored shipment status to proactively resolve issues before impacting delivery timelines or customer satisfaction levels.
  • Executed billing tasks and recorded information in company databases.

Shift Manager

Pizza Hut
01.1994 - 03.1999
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Tracked receipts, employee hours, and inventory movements.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.

Education

Kouts High School
Kouts, IN
06-1994

Skills

  • Team leadership
  • Time management expertise
  • Strong analytical mind
  • Software application proficiency
  • Attention to detail
  • Multitasking and organization
  • Expert billing knowledge
  • Invoicing proficiency

Timeline

Senior Billing Coordinator

Depot Connect International (DCI Dba Boasso Global)
11.1999 - Current

Intermodal Operations Assistant

Trans Marine International
03.1999 - 11.1999

Intermodal Operations Assistant

Trans Tank (A Division of Trans Marine International)
01.1997 - 03.1999

Shift Manager

Pizza Hut
01.1994 - 03.1999

Kouts High School

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Cara Konieczny