Cara Miller
Burleson,TX
Summary
Collaborative leader skilled in fostering an engaged and empowering work culture through effective partnership with colleagues. Proven track record in establishing and nurturing relationships with diverse stakeholders within dynamic and fast-paced environments. Expertise in resource allocation, crisis management, and stakeholder communication. Strong commitment to team collaboration, driving results, and seamlessly adapting to evolving demands.
Overview
11
11
years of professional experience
Work History
Program Support Manager
Communities In School Greater Tarrant County
03.2024 - Current
- Provide positive on-site leadership and motivation of the school staff and program team.
- Establish trust and respect of school administrator, other senior school leadership, faculty and staff, promote cooperation between faculty, school administration and the CIS team, and ensure adequate level of school administrator support for a successful CIS program while on school campuses.
- Manage overall scheduling and coordination of visiting schools in need and adjust day-to-day working hours to that of the schools in need.
- Travel to various and multiple school sites in order to meet needs of programs.
- Manage overall scheduling and coordination of provider partner personnel, volunteers, H&HS agency appointments, interns, guest presenters and program events, as needed, while on school campuses.
- Provide timely and accurate feedback of the school sites to Program Directors and Vice President of Programs in order to improve programs on each campus.
- Assist in training Project Managers on new documentation and agency procedures.
- Provide timely and accurate data for entry into the case management data systems.
- Intervene in crises experienced by students and their families while on school campuses.
Home Study Contractor
Arrow Child and Family Ministries
08.2020 - Current
- Travel to homes and interview all members of a household as well as references if needed to determine the viability and aptitude of a home to meet the requirements of a licensed foster home as determined by the Texas Department of Family and Protective Services guidelines
- Gathered all pertinent information and history to write an inclusive and comprehensive home study report to address if they are a correct fit or not to be a foster/adopt family
- Meet with family panel to make recommendations or address any potential issues seen in the families and their ability to provide foster care or adoptive services to a child in the conservatorship of Child Protective Services
Program Manager
Communities In Schools Greater Tarrant County
01.2022 - 03.2024
- Provide resources, individual supportive guidance, and emotional support to at-risk youth and their families in the student body
- Intervene in crises experienced by students, both on and off campus, and their families
- Assess students' socioemotional needs and set goals for the academic year and monitor frequently throughout
- Provide students with snacks, clothing, hygiene items, and school supplies as needed throughout the day
- Maintain accurate and complete records for students on assigned caseload on Individual Service Logs withing the Apricot database
- Plan and coordinate socioemotional learning activities for different tiered services
- Monitor grades, attendance, and behavior, and coordinate groups based on needs to assist student in meeting both short- and long-term goals
- Provide transportation for students and their families as needed
- Attend and participate in various trainings covering restorative practices, developmental relationships, trauma informed care, and appropriate documentation
Quality Assurance Coordinator
My Health My Resources of Tarrant County
10.2020 - 08.2021
- Responsible for the monitoring/oversight of documentation and designated 90-day reviews completed by Service Coordinators in the Disability Services (DS) division
- Ensure each monitoring tool reviewed has the following elements clearly documented: progress toward every outcome; service delivery; satisfaction toward each service
- Provide clear feedback to each Service Coordinator, Program Manager regarding documentation, service statements vs
- Outcomes and any missing elements required for a monitoring tool
DS Housing Liaison
My Health My Resources of Tarrant County
06.2019 - 10.2020
- Inform DS Service Coordinators of housing recertifications for individuals served through the Fort Worth Housing Collation
- Assist Service Coordinators and their individuals in filling out the housing recertification forms
- Identifying needs of families who are in need of housing and providing resources while being assessed for permanent supportive housing
- Provide families and individuals served with information regarding housing vouchers and affordable housing options
DS Mentor
My Health My Resources of Tarrant County
07.2018 - 10.2020
- Train DS Service Coordinators new to the service coordination unit specific protocol and procedures
- Provide ongoing training and supervision to Service Coordination units as well as other identified personnel
- Mentor, train, and assist the Service Coordination units in facilitating the Person directed Planning (PDP) process; Mentor Service coordinators in information gathering, the facilitation of the PDP meeting and in the overall development of the Person Directed Plan
- Provide crisis intervention, which may include emergency access to service coordination
- Assist Service Coordinators in the weekly check in and the monthly review process
- Mentor comprehensive record reviews, consultation with Provider personnel and consultation with the consumer and/or his/her family/LAR
HCS Intensive Service Coordinator
My Health My Resources of Tarrant County
08.2016 - 07.2018
- Provide on-going services to assist persons with developmental disabilities or related conditions in developing a Person Directed Plan, informed choice regarding Provider, and development of the initial Individual Plan of Care (IPC)
- Monitor the progress of desired outcomes
- Schedule facilitate planning/linking activities and conferences as needed to address issues and make revisions as indicated by need on the individual's Person Directed Plan
- Build effective relationships with all stakeholders on behalf of the individuals served
Intern
Catholic Charities Diocese of Fort Worth, Inc.
05.2014 - 08.2014
- Completed client intake forms and follow-up administrative duties
- Maintained follow up emails and phone calls
- Assisted in reviewing and completing Service Plans and Office of Refugee and Resettlement Reports for Supervised Independent Living clients
- Assisted in the training and development of new foster parents
- Processed critical documents into client folders
- Input case notes into agency's software
- Assisted the Home Development Team with home assessments and training
- Answered and returned phone calls for individuals interested in becoming foster parents
Education
Master of Social Work -
Texas State University
San Marcos, Texas12.2021
Bachelor of Social Work -
Tarleton State University
Stephenville, Texas08.2014
Skills
- Experience working with at-risk youth and populations
- Knowledgeable of company's policies, mission, and values
- Understanding of database and backup documentation
- Maintaining cultural competency in the workplace
- Experience in crisis intervention and trauma informed care
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
License
Licensed Master Social Worker (LMSW), # 107336, 08/24, 03/22,
Texas Behavioral Health Executive Council
Professional References
- Kim Hunt, Kennedale High School Lead Counselor, Kennedale Independent School District, huntk@kisdtx.net, 817-563-8123
- Margaret Kelly, Kerr Middle School Counselor, Burleson Independent School District, margaret.kelly@bisdmail.net, 817-245-0772
- Rebecca Armbrust, Senior Director of HCS and TxHmL Service Coordination, My Health My Resources Tarrant County, Rebecca.armbrust@mhmrtarrant.org, 817-932-3918
Timeline
Program Support Manager
Communities In School Greater Tarrant County
03.2024 - Current
Program Manager
Communities In Schools Greater Tarrant County
01.2022 - 03.2024
Quality Assurance Coordinator
My Health My Resources of Tarrant County
10.2020 - 08.2021
Home Study Contractor
Arrow Child and Family Ministries
08.2020 - Current
DS Housing Liaison
My Health My Resources of Tarrant County
06.2019 - 10.2020
DS Mentor
My Health My Resources of Tarrant County
07.2018 - 10.2020
HCS Intensive Service Coordinator
My Health My Resources of Tarrant County
08.2016 - 07.2018
Intern
Catholic Charities Diocese of Fort Worth, Inc.
05.2014 - 08.2014
Bachelor of Social Work -
Tarleton State University
Master of Social Work -
Texas State University
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