CARA MONTROY
Sedona
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
10
10
years of professional experience
Work History
SERVER
Powder Mountain Ski Resort/ Sky Lodge Private Club
Eden
12.2025 - Current
- Adapted quickly to menu changes and communicated updates effectively to guests.
- Monitored dining area to anticipate guest needs and provide proactive service.
- Demonstrated excellent multitasking skills during peak hours to manage multiple tables efficiently.
- Explained menu ingredients and cooking processes to manage customer inquiries.
TASTING ROOM ASSOCIATE / BISTRO SERVER
Page Springs Cellars
Sedona
10.2019 - 06.2025
- Promotion & growth of the wine club
- Tasting for large & small groups
- Tasting Room sales
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Describe and recommend wines to customers.
- Took orders from patrons for food or beverages.
WAITRESS
Ryce Asian Bistro
Crested Butte
06.2016 - 11.2023
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
BARTENDER
Whole Foods Market
Sedona
12.2018 - 06.2019
- Serve wine, and bottled or draft beer.
- Take beverage orders from serving staff or directly from patrons.
- Clean bars, work areas, and tables.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
SERVER
Pisa Lisa
Sedona
03.2017 - 06.2019
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Total checks, present them to customers, and accept payment for services.
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
Education
ASSOCIATE OF SCIENCE -
Institute for Integrative Nutrition
New YorkASSOCIATE OF APPLIED SCIENCE - PERSONAL TRAINING / KINESIOLOGY
Heritage College
DenverSkills
- Customer and Personal Service
- Time Management
- Active Learning
- Judgment and Decision Making
- Current WFA & CPR (Wilderness First Aid)
- WFR (Wilderness First Responder)
- Menu adaptation
- Attention to detail
- Wine pairing
- Allergy awareness
- Wine service
- Guest engagement
Professional References
- John Williams, Page Springs Cellars, Assistant Manager, (937) 903-9889
- Amy Rankin, Page Springs Cellars, Tasting Room Associate, (262) 408-8308
- Michelle Tan, Ryce Asian Bistro, Owner/Manager, (303) 350-7862
Timeline
SERVER
Powder Mountain Ski Resort/ Sky Lodge Private Club
12.2025 - Current
TASTING ROOM ASSOCIATE / BISTRO SERVER
Page Springs Cellars
10.2019 - 06.2025
BARTENDER
Whole Foods Market
12.2018 - 06.2019
SERVER
Pisa Lisa
03.2017 - 06.2019
WAITRESS
Ryce Asian Bistro
06.2016 - 11.2023
ASSOCIATE OF SCIENCE -
Institute for Integrative Nutrition
ASSOCIATE OF APPLIED SCIENCE - PERSONAL TRAINING / KINESIOLOGY
Heritage College