Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
OhioHealth
Columbus, OH
06.2022 - Current
Performed venipuncture and other blood collection procedures according to established standards.
Assisted in the preparation of laboratory specimens for analysis and testing.
Documented patient information into electronic medical records system.
Adhered to HIPAA guidelines regarding patient privacy.
Maintained a clean, safe, and organized work environment.
Provided excellent customer service while interacting with patients.
Responded quickly and effectively to emergency situations.
STNA
The Ganzhorn Suites
Powell, OH
09.2021 - 06.2022
Provided basic patient care, including bathing, dressing and grooming.
Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
Assisted with meal preparation and feeding of patients who required assistance.
Demonstrated respect for patient rights and privacy while providing care services.
Provided emotional support and comfort to patients when needed.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Team Member
Smoothie King
Columbus, OH
08.2019 - 09.2021
Assisted customers with product selection and ordering process.
Received, processed, and stocked merchandise in accordance with store policies.
Operated cash registers to process payments from customers.
Developed positive customer relationships through friendly greeting and excellent service.
Trained new team members using approved training materials and information.
Education
Some College (No Degree) - Early Childhood Education
Columbus State Community College
Columbus, OH
12-2025
Skills
Venipuncture
EMR Systems
Patient Confidentiality
OSHA Standards
HIPAA Compliance
Medical terminology knowledge
Complex Problem-Solving
Cash Handling
Conflict Resolution
Customer Service
Certification
STNA
PCA
Timeline
Phlebotomist
OhioHealth
06.2022 - Current
STNA
The Ganzhorn Suites
09.2021 - 06.2022
Team Member
Smoothie King
08.2019 - 09.2021
Some College (No Degree) - Early Childhood Education
Healthcare Project Support Coordinator (Formerly Patient Support Associate) at OHIOHEALTHHealthcare Project Support Coordinator (Formerly Patient Support Associate) at OHIOHEALTH