Cara Rapp
Wichita,KS
Summary
Accomplished Admissions Representative, adept at increasing service awareness and referrals through strategic marketing and relationship-building. Demonstrates dependability and exceptional communication skills, ensuring efficient admissions processes and team management. Achieved notable client satisfaction, leveraging problem-solving abilities to enhance operational efficiency.
Overview
15
15
years of professional experience
Work History
Admissions Director
Heartspring
10.2002 - 08.2012
- Oversaw all aspects of admissions for both day and residential school.
- Worked with potential families and referral agencies to make sure the admissions process was organized and thorough from the first phone call to admissions day.
- Provided management and training for admissions department employees, ensuring efficient completion of daily tasks.
- Gathered necessary information on student referrals to enable informed decision-making and provision of appropriate services by department leaders.
- Contributed to the marketing efforts of Heartspring through partnership with marketing department.
- Increased awareness of Heartspring's services among clients through national travel and relationship-building.
- Developed and maintained strong relationships with specialized schools, resulting in an increase in referrals.
- Managed and monitored the Admissions Department's annual budget.
- Organized and orchestrated Parent's Weekend events on a yearly basis.
Admissions Specialist
Heartspring
01.2000 - 10.2002
- Served as the initial contact for potential clients for the Day & Residential School.
- Cultivated relationships with referrals.
- Collected student referral information and presented it to the admissions review team.
- Exhibited at local and national conferences in order to promote Heartspring School services.
- Facilitated tours and enrollment meetings to families and funding agencies.
- Provided support for marketing related issues as needed.
- Collaborated with the Director of Admissions to plan and implement marketing and admissions procedures and specific projects.
Admissions Coordinator
KETCH
01.1998 - 12.1999
- Served as initial contact for potential clients and families.
- Conducted informative tours and addressed inquiries about KETCH's services.
- Assisted marketing team in showcasing KETCH's services through participation in state exhibitions.
- Conducted initial BASIS assessment to determine client funding for the CDDO.
- Managed initial case management for all clients accessing day, residential, supported employment and case management services.
- Developed the initial Social History and Individual Plan for Services for every new client coming into services.
- Attended IEP meetings and provided support during clients' transition into Adult Services.
- Maintained a high level of performance on quarterly Client Satisfaction Surveys.
- Assisted with all duties assigned by the Director of Admissions.
Education
Bachelor of Science - Rehabilitation Services With A Minor in Sociology
Emporia State University
Emporia, KS05.1998
Skills
- Dependable
- Personable
- Problem-Solver
- Excellent Communicator
- Empathetic
Kansas Supreme Court Task Force
Was selected to be the representative for biological and foster parents on the Kansas Supreme Court Task Force on permanency improvement. This is a 4 year commitment. I have served for 2 of those 4 years.
Previous Foster Parent
We have had over 300 youth in our home. We have provided Police Protective Services, Short-Term, Long Term and Adoptive Services to children. Collaborated with Social Workers, Bio Parents and the courts to provide the best services for children. Have coordinated short and long term services for the children in our care.
Previous Guardian
Was chosen by the Kansas Guardianship Program to be the Legal Guardian and Conservator for an adult gentleman with a disability. I was his advocate for adult services. Took care of his daily affairs.
Timeline
Admissions Director
Heartspring
10.2002 - 08.2012
Admissions Specialist
Heartspring
01.2000 - 10.2002
Admissions Coordinator
KETCH
01.1998 - 12.1999
Bachelor of Science - Rehabilitation Services With A Minor in Sociology
Emporia State University
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