Cara Robertson
Ridgeland,SC
Summary
I am a senior at the University of South Carolina Beaufort. I am majoring in Communication Studies to pursue a career in Speech Pathology.
Overview
10
10
years of professional experience
Work History
Undergraduate Intern
Low Country Therapy
Bluffton, SC
08.2022 - Current
- Currently completing 150 hours for major requirement
- Shadowed a Licensed Speech Pathologist
- Acquired first-hand knowledge about the field
- Explored professional activities
- Experienced problems and success within the organization
- Interact with each individual child and observe each session
- Developed skills and communication skills
- Informed about disorders/research behind methods
- Participated and observed evaluations with patient
- Assigned tasks
- Documented each session with information and questions pertaining to field
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Server
Frankie Bones Restaurant & Lounge
Hilton Head, SC
10.2020 - Current
- Face to Face customer service
- Assist customers in order selection, recommend menu items, showing knowledge of the items, give accurate service, be attentive
- Fulfilling guest needs and giving customer satisfaction
- Success in multitasking and being able to endure a fast-paced environment
- Promote teamwork
- Communicate and cooperate with all staff
- Cultivated warm relationships with regular customers.
- Up-sell menu items/drinks
- Keep tables and areas tidy
- Understand and know all health concerns and guidelines within the restaurant
- Restock supplies and manage tasks that are assigned as prep-work/clean-up
- Train new employees to understand the job at task
- Worked with POS system to place orders, manage bills and handle complimentary items.
Babysitter
Babysitting, Miscellaneous Families
Aiken, SC
06.2016 - 10.2020
- Always kept environments safe and removed hazards
- Continuously kept in contact with parent about their child’s well-being
- Actively listened to parent directions and followed guidelines for all aspects of children's care
- Assisted younger children with learning how to accomplish small jobs appropriate for their ages
- Provided healthy and nutritious snacks and meals according to individual needs
- Encouraged early literacy through read-aloud time and alphabet games
- Managed general housekeeping duties which includes feeding, diapering, resting, and cleanup
- Supervised circle time, free play, outside play and learning and developmental activities
- Read stories to the children and taught them painting, drawing and crafts
- Communicated positively with children and guardians.
Pharmacy Technician
Family Pharmacy South Aiken
Aiken, SC
05.2019 - 08.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Restocked automated medication dispensing equipment.
Customer Service Clerk
Family Pharmacy South Aiken
Aiken, SC
10.2018 - 08.2020
- Face to Face customer service
- Stocking of Shelves
- In store marketing displays
- Clean-up
- Filing
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Processed payments and returns with accuracy and efficiency.
- Issued receipts and processed refunds, credits or exchanges.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Educated customers on best-fit selections by listening to personal desires and purchase limitations.
Education
Bachelor of Arts - Communication Studies
University of South Carolina - Beaufort
Okatie, SC04.2023
High School Diploma -
South Aiken High School
Aiken, SC06.2019
Skills
- Teamwork and Collaboration
- Computer Skills
- Microsoft Applications
- Research
- Google Docs
- Copying Documents
- Public Speaking
- Group Activities
- Verbal and Written Communication
- Speech-Language Pathologist Assistance
- Comprehensive Research
- Material Packaging
- Strong Academic Record
- Power Tools
- Company Standards
- Multitasking and Organization
- Preventive Maintenance
- Electronic and Paper Filing
- Idea Brainstorming
- Internal and External Communications
- HIPAA Guidelines
- Regulatory Guidelines
- Customer Satisfaction
Affiliations
- Young Life 2018 – current
- FUSE 2016 - 2019
- Buddy Club 2018-2019
- South Aiken Varsity Softball 2016 – 2019
- Serteens member 2015-2019
- South Aiken High school JV Softball 2013-2016
- South Aiken National Beta Club 2015-2016
Timeline
Undergraduate Intern
Low Country Therapy
08.2022 - Current
Server
Frankie Bones Restaurant & Lounge
10.2020 - Current
Pharmacy Technician
Family Pharmacy South Aiken
05.2019 - 08.2020
Customer Service Clerk
Family Pharmacy South Aiken
10.2018 - 08.2020
Babysitter
Babysitting, Miscellaneous Families
06.2016 - 10.2020
Bachelor of Arts - Communication Studies
University of South Carolina - Beaufort
High School Diploma -
South Aiken High School