Strategic thinker with a proven track record of turning underperforming organizations into top revenue producers. Brings an engaging and pleasant personality, along with expertise in enhancing customer relationships. Results-driven leader implementing strategic initiatives for business success. Well-known for fostering collaboration and achieving measurable milestones. Demonstrates strong leadership skills and adaptability to changing business needs.
Overview
23
23
years of professional experience
Work History
Senior Director of Sales - AGOLDE, Citizens of Humanity Womens, GOLDSIGN
Citizens of Humanity Group
01.2020 - 10.2024
Managed Key Accounts for AGOLDE, Citizens of Humanity and GOLDSIGN including Anthropologie, Evereve, Shopbop, NUULY, Free People, Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Moda Operandi, and SSENSE.
Increased AGOLDE revenue growth by 90%.
Increased COH revenue growth additional 40%.
Developed and implemented sales strategies to maximize sales and improve market share in highly competitive markets.
Review weekly selling, adjust on order, and communicate inseason inventory needs to support sales and reorder flow.
Conducted analysis of industry trends and identified opportunities to improve customer facing product
Create brand training, product knoweldge, and event planning to drive sell out
Visit stores creating connection and energy for the brand, see stock, and selling info, and identify opportunities
Director of Sales Citizens of Humanity Womens and GOLDSIGN
Citizens of Humanity Group
02.2015 - 12.2020
Managed Key Accounts for Citizens of Humanity and GOLDSIGN including Anthropologie, Evereve, Shopbop, NUULY, Free People, Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Moda Operandi, and SSENSE
Demonstrated the ability to build successful relationships with key accounts resulting in increased revenue growth by 80%
Analyze Sales Data to Identify Trends and make recommendations for improvements
Create notes and plan per account by quarter volume, sell through, missed opportunities, current trend, store distribution, presentation.
Traveled for In-Person Meetings to key accounts, corporate offices and retail stores developing key relationships
Researched market trends to remain current with industry and competitor information and communicate with design.
Account Manager and Merchandiser for Women’s and Men’s- Midwest Market
01.2011 - 02.2015
Drive sales through consistent account visits and strengthened relations and partnership at all levels of the account
Conduct weekly analysis of sales and stock levels and make recommendations based on information gathered each week
Work creatively and proactively in increasing business growth and profitability
Understand sales needs, including pricing and positioning in order to communicate the brand’s strength in the market
Coordinate and conduct product knowledge seminars at department stores and specialty stores to ensure sales associates are well equipped to promote/sell brand to customers
Account Executive-Northeast, Canada, and Department Stores
Twelfth Street by Cynthia Vincent
04.2009 - 09.2010
Drove sales by continuing outstanding relationships with existing specialty stores as well as opening 20 new accounts
Analyzed current and historic sales as well as market trends to assist customers in placing appropriate assortments at Line Previews and Buy Meetings
Responsible for monitoring, reporting, and analyzing merchandise performance providing feedback on trends and opportunities
Manage the communication process with each major accounts and design to gather input, share line development direction, and to communicate business strategies
Educated customers by traveling to existing retailers and potential retailers to train sales associates and 4-wall executives on the new product to drive sales
Coached NY showroom on sales techniques to drive overall business creating a team environment in a commission environment
Account Executive – North, South and Midwest
VINCE
09.2005 - 09.2008
Drove top line sales in the North, South and Midwest Markets
Maintained existing accounts and opened 37% more within 3 months
Aggressively implemented sales plans increasing orders by 2.1 million
Anticipates problems and identifies risks while persisting in the face of obstacles
Continued outstanding relationships with existing specialty stores as well as opening 81 new accounts
Valued contributions of all team members and named the mentor for all new employees in the NY office
Account Executive – Nationwide
HELEN WANG
06.2003 - 05.2005
Manage all aspects of the NY showroom including organization & execution of daily strategies
Report quarterly to Director of Sales with new strategies, shipping numbers, & plans
Involved in all decision-making activities relating to design, costing, & final sale of merchandise
Continued outstanding relationships with existing specialty and department stores, as well as opening 167 new accounts
Liaison to regional & international markets
Account Executive
NICOLE MILLER
09.2001 - 05.2003
Lead the Customer Service team addressing and satisfying all consumer needs
Redesigned the company website in a partnership with graphic designers
Maintained the presentation of the showrooms
Developed and maintained accounts in good standing though interpersonal skills
Handled various responsibilities in the day-to-day operation of the facility
Assisted at fashion shows; dressing the models and setting the venues
Education
Bachelor of Arts -
Mercyhurst College
Erie, PA
05.2001
Skills
AS400 Retail Professional
NUORDER
Microsoft Office Applications
References
Available Upon Request
Previoushistory
Available Upon Request
Timeline
Senior Director of Sales - AGOLDE, Citizens of Humanity Womens, GOLDSIGN
Citizens of Humanity Group
01.2020 - 10.2024
Director of Sales Citizens of Humanity Womens and GOLDSIGN
Citizens of Humanity Group
02.2015 - 12.2020
Account Manager and Merchandiser for Women’s and Men’s- Midwest Market
01.2011 - 02.2015
Account Executive-Northeast, Canada, and Department Stores
Twelfth Street by Cynthia Vincent
04.2009 - 09.2010
Account Executive – North, South and Midwest
VINCE
09.2005 - 09.2008
Account Executive – Nationwide
HELEN WANG
06.2003 - 05.2005
Account Executive
NICOLE MILLER
09.2001 - 05.2003
Bachelor of Arts -
Mercyhurst College
Similar Profiles
Lily FayeLily Faye
Branding Production Intern at Citizens of HumanityBranding Production Intern at Citizens of Humanity