Orlando Beltran
Phoenix,AZ
Summary
Dynamic professional with a solid background in retail sales and teamwork. Known for addressing customer inquiries promptly and building loyalty, contributing to improved store performance and achieving sales targets through effective collaboration.
Overview
1
1
year of professional experience
1
1
Certificate
Work History
Womens Sales Associate
Neiman Marcus
Scottsdale, AZ
10.2024 - 03.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current fashion trends to provide personalized recommendations.
- Executed visual merchandising strategies to showcase collections effectively.
- Collaborated with team members to achieve sales targets and improve store performance.
- Provided product training and support to new associates for seamless onboarding.
- Addressed customer inquiries and resolved issues promptly, fostering loyalty and satisfaction.
- Participated in promotional events, engaging customers and driving brand awareness.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, ensuring a positive shopping experience for all patrons.
- Enhanced overall store performance by actively seeking and implementing feedback from supervisors.
- Managed cash register transactions efficiently, ensuring accurate processing of purchases and returns.
- Built strong relationships with clients, resulting in repeat business and increased store revenue.
- Assisted in visual merchandising to create an attractive shopping environment, driving foot traffic and sales.
- Maintained an organized sales floor by regularly restocking inventory and updating displays according to seasonal trends.
- Developed a loyal client base by consistently providing excellent service and following up on previous purchases for feedback or potential new needs.
- Handled customer inquiries with professionalism, providing accurate information about products and store policies.
Education
Associate of Science - Fashion Design
Phoenix College
Phoenix, AZ12-2024
Skills
- FLUENT IN SPANISH
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Customer assistance
- Customer follow-up
- Verbal and written communication
- Shelf stocking
- Money handling
- Cash handling
- Customer engagement
- Relationship building
- Phone etiquette
- Flexible schedule
- Data entry
- Cash register operation
- Store opening and closing
- Retail sales
- Product knowledge
- Stocking and receiving
- Conflict resolution
- Professional appearance
- Retail store operations
- POS system operations
- Customer needs assessment
- Sales expertise
- Store maintenance
- Merchandise display
- Trend awareness
- Product promotions
- Loss prevention
Accomplishments
- Achieved "BE MEMORABLE" award through effectively helping with client service and issue handling.
- Documented and resolved customer complaints which led to getting props from managers and general managers.
- Collaborated with team of OFF-WHITE in the development of OFF-WHITE art covers.
- Achieved "TOP SELLER" by completing client follow-ups and feedback with accuracy and efficiency.
Certification
- INSIDE LVMH PROGRAM
- Health services Training - CPR Trained
Languages
Spanish
Native or Bilingual
Timeline
Womens Sales Associate
Neiman Marcus
10.2024 - 03.2026
Associate of Science - Fashion Design
Phoenix College