Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cara Witherby

Cincinnati

Summary

Dynamic Wellness Program Coordinator at HealthWorks with a proven track record in health promotion and employee engagement. Expert in program implementation and collaboration, enhancing participant satisfaction through innovative initiatives. Strong communicator and detail-oriented professional dedicated to fostering a culture of well-being and optimizing workflows within teams.

Overview

8
8
years of professional experience

Work History

Wellness Program Coordinator

HealthWorks
05.2023 - Current
  • Developed and implemented wellness initiatives promoting employee health and engagement.
  • Collaborated with cross-functional teams to design and deliver health education programs.
  • Analyzed program feedback to enhance participant satisfaction and effectiveness.
  • Coordinated workshops and events focused on mental well-being and physical fitness.
  • Helped spearhead the formation of the programming team and developed content materials that are still in use today.
  • Aimed to collaborate with others to enhance the structure of the department and create a sufficient and succinct workflow.

Customer Service Specialist

HealthWorks
11.2020 - 05.2023
  • Resolved customer inquiries through phone and email, ensuring timely and accurate responses.
  • Collaborated with team members to improve service processes and enhance customer satisfaction.
  • Utilized CRM software to track interactions, streamline support requests, and maintain customer records.
  • Handled person health information in accordance with HIPPA laws.
  • Trained new staff on best practices for handling customer concerns and using internal systems effectively.

Business Development Representative

Kings Ford Inc
06.2020 - 11.2020
  • Developed new business opportunities through targeted outreach and strategic relationship building.
  • Maintained up-to-date knowledge of product offerings to effectively communicate benefits to clients.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Collaborated with sales team to refine pitches and enhance client engagement strategies.
  • Utilized CRM systems to track leads, manage client interactions, and optimize follow-up processes.

Receptionist/Cashier

Kings Ford Inc
08.2017 - 06.2020
  • Greeted visitors and clients, ensuring a positive first impression of the organization.
  • Managed multi-line phone system, directing calls efficiently to appropriate departments.
  • Scheduled appointments and maintained calendars for staff, optimizing time management.
  • Processed incoming and outgoing mail, ensuring timely distribution to relevant personnel.
  • Handle all and any service and sales transactions
  • Closing, scanning and filing all completed repair orders
  • Assisted in administrative tasks, supporting office operations and enhancing workflow efficiency.

Education

Ohio University
Athens, OH

Communications

University of Cincinnati
Blue Ash

High School Diploma -

Loveland High School
Loveland, OH
05-2012

Skills

  • Health promotion
  • Employee engagement
  • Program implementation
  • Teamwork and collaboration
  • Attention to detail
  • Excellent communication
  • Client relationship management
  • Professionalism

Timeline

Wellness Program Coordinator

HealthWorks
05.2023 - Current

Customer Service Specialist

HealthWorks
11.2020 - 05.2023

Business Development Representative

Kings Ford Inc
06.2020 - 11.2020

Receptionist/Cashier

Kings Ford Inc
08.2017 - 06.2020

Ohio University

Communications

University of Cincinnati

High School Diploma -

Loveland High School

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