Caraina Edwards
Chapel Hill,NC
Summary
Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Pursuing new professional challenges and eager for growth and career advancement opportunities.
Overview
24
24
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Youth Services Coordinator
Orange County Department of Social Services
12.2023 - Current
- Conveys and coordinates programs focusing on youth in Orange County, assuring participation of all agencies receiving county funds.
- Convenes local non-profit organizations, government agencies, and community groups to identify gaps in services and populations served.
- Serves as a liaison to behavioral health, schools, and other critical partners.
- Provides a racial equity emphasis in service delivery and represents the agency on racial equity partnerships.
- Develops and supports youth leadership groups, assuring youth participation in decision-making.
- Coordinates the administrative responsibilities of the Orange County Juvenile Crime Prevention Council (JCPC), including grant writing, facilitating the annual needs assessment and certification process, monitoring requirements, RFP process, monthly fiscal reporting, agenda preparation, minutes, reporting writing, and community outreach efforts.
- Research and apply for grants to support youth activities and ensure compliance with grant requirements.
- Coordinates services with program partners and develops referral systems and collaborative partnerships with other agencies in the community as needed.
- Contributes to youth program development and organizational growth, strategic planning, outreach and advocacy activities and events as needed.
- Participates in preparedness and response operations, as well as critical agency needs.
- Participates in community outreach activities including direct community engagement, job fairs, hiring events, and various outreach events including food distributions, holiday programs, youth programs and other preventative activities.
- Adheres to safety rules and regulations.
- Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
Human Services Coordinator II/Career Center Manager/WIOA Program Coordinator
Orange County Department of Social Services
Chapel Hill, NC
10.2017 - 12.2023
- Supervises and coordinates center operations
- Ensures program services and development
- Ensures adequate staffing and professional development
- Provides administration and monitoring of center activities
- Markets services to the public
- Plans program services and activities
- Monitors, evaluates, and modifies WIOA program activities
- Plans, directs, and coordinates work of center partners
- Provides staff training, resolves problems and ensures quality services are provided
- Prepares fiscal and program reports and assists with grant writing
- Plans and conducts various community outreach efforts
- Assists with the development of relationships with community, business and government partners to provide various employment and program training services/activities
- Provides case management services
- Determines eligibility, conducts assessments, develops plans to provide basic services to meet clients’ needs, and explains available services and programs
- Makes referrals to appropriate personnel, department or partnering agencies
- Prepares case documentation and required reports
- Consults with coworkers to review clients’ progress, resolve problems and monitor quality of service
- Assists with the planning and implementation of Orange County job fairs and other resource fairs
- Plan and coordinate all aspects of the WIOA Adult, Dislocated Worker, and Youth Programs
- Promote the WIOA Programs internally and externally
Social Worker II/Career Advisor
Orange County Department of Social Services
Hillsborough, NC
07.2013 - 10.2017
- Provided case management services to the participants in the WIOA Youth Program
- Determined eligibility, conducted assessments, developed plans to provide basic services to meet clients’ needs and explained available services and programs
- Made referrals to appropriate personnel, department, or partnering agencies
- Prepared and maintained case documentation and required reports
- Maintained confidentiality to protect privacy of clients according to HIPPA and FERPA laws
- Researched and assessed current labor market information to determine available employment opportunities
- Recruited, trained, and supervised interns and/or volunteers for employment opportunities
- Developed and maintained relationships with employers and secured worksites for program participants
- Provided orientation to worksite supervisors and participants and ensured completion of work agreements, I-9, W-4 and timesheets
- Performed monitoring of worksites
- Met with community organizations, private individuals, agency administrators, and professional staff to gain cooperation in achieving program goals
- Conducted community outreach to promote and educate parents and eligible participants about the WIOA Youth Program and recruited program participants
- Planed, attended, and conducted meetings, trainings, and other activities for program participants and/or staff members
- Provided budget counseling and assisted families in understanding their financial situations
- Assisted with the Holiday Program at DSS
- Served as a technical resource to agency staff, program participants, community organizations, and local businesses/employers
- Researched information for program and participant needs
- Assisted in evaluating statistical reports in order to determine whether agency goals are being met
Medical Records Assistant
UNC Campus Health Services
Chapel Hill, NC
10.2000 - 11.2013
- Added new material to file records or created new records as necessary.
- Performed general office duties such as typing, operating office machines, and sorting mail.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and computers.
- Answered telephones, directed calls, and recorded messages.
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
- Protected the security of medical records to ensure that confidentiality was maintained.
- Reviewed records for completeness, accuracy, and compliance with regulations.
- Released information to persons or agencies according to regulations.
Education
Masters of Social Work -
The University of North Carolina At Chapel Hill
Chapel Hill, NC 05.2012 - 05.2013
Bachelors of Social Work -
The University of North Carolina At Greensboro
Greensboro, NC 08.2009 - 05.2012
Skills
- Advanced Knowledge of the NCWorks Online System
- Advanced Knowledge of the Workforce Innovation and Opportunity Act
- Strategic Leadership
- Program Management
- Partnership Development
- Time Management & Organizational Skills
- Strong Written & Oral Skills
Certification
- Facilitating Career Development Certification - 5/2019
- Business and Employer Services Professional Certification - 11/2019
Timeline
Youth Services Coordinator
Orange County Department of Social Services
12.2023 - Current
Human Services Coordinator II/Career Center Manager/WIOA Program Coordinator
Orange County Department of Social Services
10.2017 - 12.2023
Social Worker II/Career Advisor
Orange County Department of Social Services
07.2013 - 10.2017
Masters of Social Work -
The University of North Carolina At Chapel Hill
05.2012 - 05.2013
Bachelors of Social Work -
The University of North Carolina At Greensboro
08.2009 - 05.2012
Medical Records Assistant
UNC Campus Health Services
10.2000 - 11.2013
- Facilitating Career Development Certification - 5/2019
- Business and Employer Services Professional Certification - 11/2019
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