Caralen Doak
Centerville
Summary
Dynamic Medical Laboratory Assistant at Freestone Medical Center, skilled in specimen collection and patient registration. Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Proven ability to enhance workflow efficiency and uphold patient confidentiality. Adaptable and a rapid problem solver, I have successfully trained new staff, ensuring adherence to safety protocols and best practices in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Laboratory Assistant
Freestone Medical Center
04.2024 - Current
- Participated in registration and other comprehensive paperwork for new and returning patients.
- Conducted routine quality control checks to uphold laboratory safety and compliance standards.
- Maintained accurate records using data management tools to support efficient. laboratory workflow.
- Assisted in specimen collection and processing to maintain accurate laboratory
operations. - Oversaw training for new laboratory assistants, providing guidance on best practices and procedures.
- Transported medical specimens and supplies daily between clinic and hospital settings.
Waitress Supervisor
Fish Daddy’s
08.2022 - 03.2024
- Trained new team members on customer service standards and operational procedures to enhance performance.
- Managed customer inquiries and resolved issues promptly, fostering a positive dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Coordinated takeout and curbside pickup operations.
Student Assistant
Navarro College
01.2022 - 04.2022
- Assisted in the coordination of academic events, enhancing student engagement and participation.
- Supported faculty with administrative tasks, streamlining communication and workflow efficiency.
- Maintained accurate records of student attendance, contributing to data integrity for reporting purposes.
- Provided navigational assistance support to library patrons, enhangine the overall user experience within the facility.
Shift Leader
Checkers Restaurant
07.2020 - 07.2021
- Coordinated daily shift operations to optimize workflow and maintain high service standards.
- Mentored team members in customer service techniques to enhance guest experiences and satisfaction.
- Implemented safety protocols to uphold hygiene standards and promote a secure working environment.
- Resolved customer concerns promptly, enhancing loyalty through effective communication and problem-solving skills.
Education
Two Years of Basics - Medical Laboratory Science
Navarro College
Corsicana, TXNHA Certified Phlebotomy - Phlebotomy
Navarro College
Corsicana, TX03.2024
Skills
- Registering patient information quickly and effectively
- Rapid problem solving
- Patient confidentiality
- Equipment maintenance
- Sample preparation
- Safety protocols
- Specimen collection
- Quality control procedures
- Communication
- Phlebotomy expertise
- Clinical engagements
- Adaptable to change
Certification
- First Aid/CPR Certified
- NHA Certified
- Workplace Safety & Compliance
- Clinical Care
- Food Handler
Timeline
Medical Laboratory Assistant
Freestone Medical Center
04.2024 - Current
Waitress Supervisor
Fish Daddy’s
08.2022 - 03.2024
Student Assistant
Navarro College
01.2022 - 04.2022
Shift Leader
Checkers Restaurant
07.2020 - 07.2021
Two Years of Basics - Medical Laboratory Science
Navarro College
NHA Certified Phlebotomy - Phlebotomy
Navarro College