Summary
Overview
Work History
Education
Skills
Timeline
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Caralissa Stanley

Caralissa Stanley

Decatur,GA

Summary

Dynamic Executive Assistant based in Atlanta with over 6 years of experience supporting senior leadership in logistics, hospitality, and corporate environments. Recognized for exceptional communication skills, proactive problem-solving abilities, and seamless coordination in high-pressure situations. Expertise in managing executive calendars, travel logistics, and confidential communications—both remotely and on-site—ensures smooth operations. A unique blend of high-touch client service and operational precision establishes a dependable point of contact across various departments and teams.

Overview

8
8
years of professional experience

Work History

Executive Administrative Assistant

Pikes Peak Cargo Secure Inc.
01.2018 - Current
  • Provided executive-level support to 3 senior leaders, managing calendars, travel logistics, and confidential communications across departments.
  • Coordinated 50+ domestic and international travel itineraries annually, ensuring cost-effective planning and seamless execution.
  • Created and formatted 10–15 reports, presentations, and internal documents weekly using Microsoft Office and Google Suite.
  • Acted as liaison between 6 internal teams and 20+ external partners, streamlining communication and project flow.
  • Maintained digital filing systems and tracked monthly expenses averaging $25K, supporting quarterly budget reviews.
  • Scheduled and facilitated 100+ meetings per year, including agenda prep, follow-ups, and cross-time zone coordination.

Administrative Assistant

Castellucci Hospitality Group/Mujo
09.2022 - 09.2024
  • Supported multi-unit operations team with scheduling, documentation updates, and executive calendar coordination across multiple locations.
  • Managed 100+ weekly guest communications and reservation requests, including VIP client relations and event coordination.
  • Trained and onboarded 12 new administrative staff on internal systems, service protocols, and operational procedures.
  • Facilitated cross-functional communication between executive, culinary, and front-of-house teams to ensure seamless service delivery.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Receptionist & Office Administrator

Kimpton Hotels & Restaurants
01.2021 - 09.2022
  • Managed multi-line phone systems handling 75+ calls daily and coordinated calendars for 4 senior staff members.
  • Edited and distributed 20+ internal documents monthly, supporting team communications and meeting prep.
  • Handled sensitive guest inquiries with discretion, including 10+ high-profile clients weekly.
  • Scheduled and supported 5–10 internal meetings per week with setup, reminders, and logistics.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Office & Administrative Coordinator

Blue Star Resort and Golf
03.2020 - 01.2021
  • Coordinated communications with 20+ vendors and processed 100+ invoices monthly, supporting finance and operations.
  • Scheduled 15+ executive and team meetings per month and maintained operational documentation.
  • Trained 5 new hires in administrative systems and customer service protocols.
  • Independently resolved 30+ client issues monthly, improving satisfaction scores by 15%.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Office Administration Assistant

Thomas Keller Restaurant Group
01.2019 - 03.2020
  • Provided administrative and front desk support in a high-volume, client-facing environment with 200+ weekly guests.
  • Managed reservations and schedules for 25+ private dining events annually.
  • Delivered VIP-level service to 50+ high-profile guests monthly, coordinating logistics with management.
  • Maintained guest records and communications with 100% accuracy and discretion.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Spoke clearly and persuasively in positive or negative situations and responded well to questions.
  • Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.
  • Trained, coached and evaluated subordinates to raise performance to company standard.
  • Served as leader of FOH team by assigning duties, work stations and responsibilities.
  • Worked discreetly and professionally with very high profile clientele.

Education

Associate of Arts - Coursework in Business Administration

Valencia College
Orlando, FL
05.2015

Skills

  • Senior-level schedule management
  • Information privacy
  • Customer engagement
  • Strong verbal communication skills
  • Skilled in office productivity tools
  • Efficient document formatting and review
  • Analytical problem-solving
  • Calendar management and meeting facilitation
  • Project management support
  • Travel management
  • Leadership training
  • Spreadsheet data organization

Timeline

Administrative Assistant

Castellucci Hospitality Group/Mujo
09.2022 - 09.2024

Receptionist & Office Administrator

Kimpton Hotels & Restaurants
01.2021 - 09.2022

Office & Administrative Coordinator

Blue Star Resort and Golf
03.2020 - 01.2021

Office Administration Assistant

Thomas Keller Restaurant Group
01.2019 - 03.2020

Executive Administrative Assistant

Pikes Peak Cargo Secure Inc.
01.2018 - Current

Associate of Arts - Coursework in Business Administration

Valencia College

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