Caralyne Andrewski
Mechanicsville,VA
Summary
Results-driven Associate Manager with expertise in streamlining operations and enhancing team performance. Proven ability to mentor staff and improve customer service standards for increased operational success.
Overview
5
5
years of professional experience
Work History
Associate Manager
South Moon Under
Richmond, VA
04.2023 - 01.2025
- Managed team performance to ensure alignment with operational goals and customer service standards.
- Analyzed sales data to identify trends, informing product selection and merchandising strategies.
- Streamlined daily operations by introducing process improvements that increased efficiency across departments.
- Coordinated visual merchandising efforts, enhancing store aesthetics and attracting customer attention.
- Fostered a collaborative team environment, encouraging open communication and feedback among staff members.
- Remedied issues and conflicts among workers using negotiation and active listening.
Sales Associate
South Moon Under
Richmond, VA
10.2021 - 04.2023
- Assisted customers in selecting merchandise and provided product knowledge to enhance shopping experience.
- Processed transactions accurately using Point of Sale system, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales goals and improve customer engagement strategies.
- Developed strong relationships with repeat customers through personalized service and follow-up communication.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Deck Supervisor
Country Club Of Virginia
06.2025 - 08.2025
- Supervised daily deck operations to ensure adherence to safety and service standards.
- Trained and mentored staff on best practices for customer service and deck maintenance.
- Coordinated scheduling of events, optimizing resource allocation for maximum efficiency.
- Implemented quality control measures, enhancing overall guest satisfaction and experience.
- Resolved customer inquiries, fostering positive relationships and repeat business opportunities.
Lead Swim Instructor
Country Club Of Virginia
Richmond, VA
05.2024 - 08.2025
- Developed and implemented engaging swim lesson plans for diverse age groups.
- Trained and mentored junior instructors to enhance teaching effectiveness.
- Monitored student progress and adjusted training techniques accordingly.
- Ensured safety standards were strictly followed during lessons and activities.
- Conducted skill assessments to tailor instruction based on individual needs.
- Fostered positive relationships with students and parents, enhancing retention rates.
Lifeguard
Swim Metro Management
Richmond, VA
05.2020 - 08.2021
- Monitored pool activities to ensure safety and compliance with regulations.
- Administered first aid and CPR in emergency situations, demonstrating quick decision-making skills.
- Conducted regular safety drills and training sessions for staff to enhance team preparedness.
- Provided excellent customer service by addressing inquiries and assisting patrons effectively.
Education
Bachelor of Arts - Political Science, International Relations
Roanoke College
Salem, VA05-2027
High School Diploma -
Hermitage High School
Henrico, VA06-2023
Skills
- Deck supervision
- Time management
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Deck Supervisor
Country Club Of Virginia
06.2025 - 08.2025
Lead Swim Instructor
Country Club Of Virginia
05.2024 - 08.2025
Associate Manager
South Moon Under
04.2023 - 01.2025
Sales Associate
South Moon Under
10.2021 - 04.2023
Lifeguard
Swim Metro Management
05.2020 - 08.2021
Bachelor of Arts - Political Science, International Relations
Roanoke College
High School Diploma -
Hermitage High School