Kali Linux and it's suite of tools
Carbon Argo
Senior IT Manager
Carbonado,WA
Summary
Respectful self-motivator gifted at finding reliable solutions for software and hardware issues. Experienced in team management and many IT systems and type, and offering skills in troubleshooting and problem solving.
Enthused IT Professional with competencies in networking and hardware management. Considered talented leader when guiding teams and performing related functions. Offers 20 years of IT expertise.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Senior IT Consultant
ArgoCTS Inc.
Tacoma, WA
01.2006 - Current
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Created service level agreement for IT operational functions and help desk operations.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Assessed business requirements to forecast annual budgetary operational costs.
- Troubleshot any and all issues to achieve architecture compatibility.
- Currently Managing over 1000 Desktop and servers
IT Technical Supervisor
South Kitsap School District
Bremerton, WA
01.2005 - 01.2006
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Oversaw daily performance of computer systems and immediately responded to any issues to keep network up and running.
- Wrote policy, procedure and manuals governing internal IT use.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Handled 10 - 20 trouble tickets daily
- Managed network and system performance, conducting troubleshooting, security patching and maintenance
IT Specialist
Bainbridge Island School District
Bainbridge Island, WA
06.2004 - 01.2005
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to promote better understanding for non-technical users
- Provided Tier 1 IT support to non-technical internal users through desk side support services
Education
Master of Science - Information Security And Assurance
Western Governors University
Salt Lake City, UT 10.2012 - 10.2014
Bachelor of Science - Information Technology And Network Management
Central Washington University
Ellensburg, WA 09.2002 - 05.2004
Skills
Information Technology Infrastructure
undefinedCertification
GIAC
Interests
Goals
To build on my IT Experience and specialize IT Security and prepare for what I believe is the largest threat in the industry.
Industry Certifications In Progress:
- CISSP
Timeline
Master of Science - Information Security And Assurance
Western Governors University
10.2012 - 10.2014
Senior IT Consultant
ArgoCTS Inc.
01.2006 - Current
IT Technical Supervisor
South Kitsap School District
01.2005 - 01.2006
IT Specialist
Bainbridge Island School District
06.2004 - 01.2005
Bachelor of Science - Information Technology And Network Management
Central Washington University
09.2002 - 05.2004
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