Carel M Smith
Chicago,IL
Summary
Dynamic professional with a proven track record at LoveToServe, excelling in program development and team leadership. Skilled in workload management and project coordination, I effectively enhanced program performance and compliance. A fast learner, I foster collaboration and drive improvements, ensuring successful outcomes in diverse environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Desk Assistant
Western Illinois University
Macomb, IL
08.2024 - Current
- Provided front desk coverage, assisting residents and guests with check-ins, key distribution, and inquiries.
- Managed mail and package distribution, ensuring secure handling and accurate record-keeping.
- Monitored building access, verified visitor credentials, and enforced security protocols.
- Answered phone calls and directing communications to appropriate staff/departments.
- Maintained logs for equipment rentals, along with assisting administrative tasks such as including filing, data entry, and safety procedures.
- Supported Resident Advisors (RAs) with event setup and resident engagement initiatives.
- Enforced housing policies and reported emergencies or safety concerns to supervisors.
Site Program Director
LoveToServe
Chicago, IL
06.2022 - 08.2024
- I had to develop and implemented program strategies/lesson plans to meet organizational goals.
- Managed daily operations, instruction, and resources for efficiency program.
- Led and trained staff, students, and worked with other site staff to ensure program success.
- Monitored program performance, analyzed data, and report outcomes such as improvements and short comings to LoveToServe.
- Ensured compliance with legal, safety, and aid in funding requirements.
Student Manager-Facilitator
Sodexo Foods
Macomb, IL
09.2023 - 06.2024
- Oversaw daily kitchen and food service operations, ensuring efficiency and compliance with health/safety regulations.
- Supervised staff, including hiring, training, scheduling, and performance evaluations.
- Reviewed and enforced standardized procedures to maintain food quality, portion control, and presentation.
- Monitored customer feedback and implemented improvements to enhance service and satisfaction.
- Ensured adherence to local health codes and company policies.
Apprenticeship Coach
LoveToServe
Chicago, IL
06.2018 - 06.2022
- Assisted head coaches in designing and delivering training programs for developing athletes.
- Provided technical instruction on strokes, footwork, strategy, and match play to students.
- Conducted skill assessments and tracked player progress.
- Supervised practice sessions, drills, and conditioning routines to build athletic fundamentals.
- Coordinated match schedules, equipment setup, and tournament logistics.
- Promoted safety protocols and injury prevention techniques during training.
Education
Bachelor’s In Kinesiology - Exercise Science
Western Illinois University
Macomb, IL05.2026
Skills
- Workload management
- Administrative tasks
- Production leadership
- Time management
- Team collaboration
- Support services
- Project coordination
- Conflict resolution
- Client interaction
- Fast learner
Accomplishments
- Outside of the professional environment, I’m currently apart of 3 honor societies on each level of education.
- Promoted in 2022 from Apprenticeship Coach to Site Program Director.
- Held management positions within 2 major companies
- Founder and president of an organization amongst Western Illinois University campus.
- Started a business
- Volunteer opportunities- National Honor Society Food Drive- Chicago, IL
- Mt. Carmel Church Help The Homeless Food Drive- Chicago, IL
- Macomb Township Bring Awareness To Mental Health- Macomb, IL.
Certification
AHA- American Heart Association
ACSM- American College Sports Medicine
Timeline
Desk Assistant
Western Illinois University
08.2024 - Current
Student Manager-Facilitator
Sodexo Foods
09.2023 - 06.2024
Site Program Director
LoveToServe
06.2022 - 08.2024
Apprenticeship Coach
LoveToServe
06.2018 - 06.2022
Bachelor’s In Kinesiology - Exercise Science
Western Illinois University