Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caren Hamad

Centereach,NY

Summary

Dynamic leader with proven problem-solving abilities and team motivation skills, honed at Sweetwaters Coffee & Tea and through impactful volunteer work at Church On The Sound. Excelled in roles requiring attention to detail and analytical thinking, significantly enhancing team performance and customer satisfaction. Skilled in Canva and Microsoft Word, adept at content creation and customer care. Eager to learn and execute the tasks given at hand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader

Sweetwaters Coffee & Tea
12.2021 - Current
  • Demonstrated problem-solving and decision-making skills in resolving conflicts among team members and customers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Provided guidance on best practices for completing tasks efficiently and accurately.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed and overlooks shift to ensure smooth workflow.

Volunteer

Church On The Sound
07.2018 - Current
  • Assisted with special events and programs.
  • Organized and assisted with events, activities and programs to drive outreach initiatives.
  • Recruited and signed-up volunteers.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Prepares spaces for church events, installing, and creating decorations.
  • Leader for the young adult group, prepares space for event weekly.
  • Runs social media for the young adult groups Instagram page.

Education

Bachelor of Arts - Business Administration And Management

Stony Brook University
Stony Brook, NY
05-2024

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Analytical thinking
  • Content Creation
  • Customer Care
  • Canva
  • Microsoft Word
  • Creative

Certification

Hootsuite Academy Social Media Marketing Certification

Timeline

Team Leader

Sweetwaters Coffee & Tea
12.2021 - Current

Volunteer

Church On The Sound
07.2018 - Current

Hootsuite Academy Social Media Marketing Certification

Bachelor of Arts - Business Administration And Management

Stony Brook University
Caren Hamad