Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Carennia Go

Carennia Go

McKinney,TX

Summary

Carennia Go is a junior at the University of North Texas, studying Interdisciplinary Studies and Marketing to pursue a career as a Product Designer. She loves to surround herself with culture and good people to feed her creative drive for building new ideas with like minded individuals.

She started off at her community college studying Graphic Design before transferring over to UNT and transitioned into Interdisciplinary studies to explore a marketing career path. Her educational experience has given her the ability to use Adobe Illustrator, Photoshop, In-Design, Sketch, and Blender; along with lessons and opportunities to practice marketing strategies with real life implications. She has gained a strong work ethic from working part-time in the restaurant and retail customer service industry while being a full-time student. These skills include being capable of managing multiple tasks, critical thinking and problem solving skills to make quick decisions in a stressful setting, excellent customer and team communication, and flexibility to adapt to certain situations or environments.
Carennia grew up with strong morals that has made her passionate about wanting to make the world a better place. She plans to use her skills to create messages that will educate and influence action from people to improve society. Her ability to tackle things with an open mind has made her able to adjust her perspective in order to understand any situation; which is why she is able to thrive in creative environments and enjoys working with others as a team to bring ideas to life.

Overview

18
18
years of professional experience

Work History

Waitress and Bartender

Lovers Seafood And Market
2021.08 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.

Hostess, Waitress, Bartender, and Trainer

The Blue Fish
2018.01 - 2021.08
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new employees on customer service best practices, role tasks, and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Retail Sales Associate

Aldo Shoes
2017.11 - 2019.12
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Hostess and Marketer Assistant

Texas De Brazil
2016.02 - 2017.06
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Presented guests to their seats and informed them of our wine and menu offerings.
  • Informed and persuaded guests to sign-up for our loyalty programs.
  • Helped our marketing executive set-up our VIP program with our customers.

Childcare Provider

Christ Fellowship Church Inc.
2005.08 - 2017.02
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Education

No Degree - Graphic Design

Collin College
McKinney, TX

Bachelor of Arts - Interdisciplinary Studies

University of North Texas
Denton, TX
05.2024

Skills

  • Critical Thinking and Complex Problem-Solving
  • Teamwork and Collaboration
  • Professional Oral and Verbal Communication
  • Digital Graphics- Adobe Creative Suite

Timeline

Waitress and Bartender

Lovers Seafood And Market
2021.08 - Current

Hostess, Waitress, Bartender, and Trainer

The Blue Fish
2018.01 - 2021.08

Retail Sales Associate

Aldo Shoes
2017.11 - 2019.12

Hostess and Marketer Assistant

Texas De Brazil
2016.02 - 2017.06

Childcare Provider

Christ Fellowship Church Inc.
2005.08 - 2017.02

No Degree - Graphic Design

Collin College

Bachelor of Arts - Interdisciplinary Studies

University of North Texas
Carennia Go