Carenton Jones
Atlanta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Home Care Provider
Care Above All
03.2022 - 10.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Receptionist
Massage Envy
06.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Service Representative
AT&T Call Center
09.2019 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Clinical Psychology
Henderson State University
Arkadelphia, AR08.2016
High School Diploma -
Central High School
Little Rock, AR08.2015
Skills
- Personal Companionship
- Medical Reminders
- Medical Terminology
- Nursing Assistance
- Telephone Skills
- Billing and Payment Processing
- Retail Sales Customer Service
- Money Handling Abilities
- Conflict Mediation
Timeline
Home Care Provider
Care Above All
03.2022 - 10.2023
Receptionist
Massage Envy
06.2021 - 02.2022
Customer Service Representative
AT&T Call Center
09.2019 - 04.2021
No Degree - Clinical Psychology
Henderson State University
High School Diploma -
Central High School