Caressia Moore
Cherokee Village,AR
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Little Caesars
Memphis, TN
05.2021 - 07.2022
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Worked closely with customers to understand needs and resolve diverse issues.
- Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
- Worked closely with store manager to maintain day-to-day operations.
Cashier
Little Caesars
Memphis, TN
05.2021 - 07.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Highland High School
Hardy, AR05.2022
Some College (No Degree) - Culinary Arts
Ozarka College
Melbourne, ARSkills
- Product and Service Knowledge
- Sales Monitoring
- Employee Coaching and Motivation
- Training and Development
Accomplishments
- Promoted from Cashier to Assistant Manager, in less than 12-months.
Timeline
Assistant Manager
Little Caesars
05.2021 - 07.2022
Cashier
Little Caesars
05.2021 - 07.2022
High School Diploma -
Highland High School
Some College (No Degree) - Culinary Arts
Ozarka College